Domestic Service Manager

Sheffield Teaching Hospitals NHS Foundation Trust; Sheffield; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading UK healthcare provider in Sheffield is seeking a Domestic Service Manager to ensure efficient management of their facilities services. This role requires compliance with NHS standards and experience in staff supervision. The ideal candidate will possess food safety qualifications and strong management skills, contributing to high-quality services for patients and staff.

Benefits

Commitment to professional development

Supportive policies for work-life balance

Qualifications

• Experience in staff management/supervision.
• Ability to prioritize workload in a busy environment.
• Knowledge of National Standards of Cleanliness 2021.

Responsibilities

• Manage the domestic service teams effectively.
• Ensure compliance with NHS standards.
• Plan operational systems for workforce efficiency.

Skills

Management skills

Interpersonal skills

Problem-solving skills

Time management

Education

1st Degree or equivalent

Food Safety Level 3

Food Safety Level 4

Tools

Microsoft Office

Job description

Go back Sheffield Teaching Hospitals NHS Foundation Trust

Domestic Service Manager

The closing date is 30 November 2025

The Domestic Service Manager is responsible for providing efficient and effective leadership and management to the facilities service's teams (Trust Domestic Services and the Food and Beverage ward-based Teams) to enable the delivery of a high-quality service to our patients, visitors and staff.

To directly manage the zone management team which consists of Assistant Domestic Service Manager and Domestic Services Supervisor on a daily basis to ensure delivery of an efficient and effective, value for money, customer focused ward based environmental decontamination, general cleaning and ward-based nutrition and hydration service.

Main duties of the job

To be responsible for the delivery of an efficient and effective environmental (cleaning) and food and beverage (catering) service provision within a specified area (Zone).

Responsible for the effective planning of operational systems to ensure the workforce is flexible and efficient to meet the needs of the service e.g staff rosters, work schedules, work instructions and internal processes and procedures.

To ensure working practices adhere to the National Standards of Cleanliness 2021, and in line with the National Standards of Cleanliness 2021 be responsible for the efficacy standards/audits within responsibility area/zone.

Have an awareness of the NHS Food Review (October 2020) recommendations and contribute to the implementation of programmes as necessary.

Assist in the development and review of policy and standard operating procedures for cleaning and catering services and assist in their implementation.

About us

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

If you wish to discuss the role further, then please contact Jane Howden, Deputy Head of Domestic Services on the information below.

Person Specification

Qualifications

• 1st Degree or equivalent combination of training, short courses and experience
• Food Safety Level 3
• Evidence of continued professional development
• Formal training on Microsoft packages or equivalent experience
• Food Safety Level 4

Experience

• Previous experience of staff management/supervision
• Ability to prioritise workload and deal with competing priorities in a busy working environment
• Proven ability to problem solve, analyse and manage change in a complex organisation
• Experience of supporting the implementation of strategy and policy in a complex organisation
• Evidence of adopting strategic priorities into practice
• Experience of managing change within own responsibility area
• Evidence of managing challenging behaviour
• Competent in the use of Microsoft office packages
• Evidence of effective partnership working on a local/regional level

Skills

• Knowledge of the National Standards of Cleanliness 2021 and the NHS Food review (October 2020)
• An understanding of financial management including budgets and expenditure.
• Knowledge of audit and quality assurance frameworks
• Well-developed interpersonal skills with the ability to communicate, influence and motivate effectively
• Excellent time management skills and experience of working to deadlines
• Ability to motivate, negotiate influence and support staff
• Clear understanding of confidentiality and its application in the role

Personal Qualities

• Able to work autonomously with appropriate decision making skills
• Flexible to meet the needs of the service, team player with leadership qualities
• Willingness to actively contribute to continuous service development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Sheffield Teaching Hospitals NHS Foundation Trust