Domestic Energy Assessor

The Access Group; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

A major UK business management software provider is seeking a Domestic Energy Assessor. The role involves managing customer relationships and conducting property assessments, emphasizing professionalism and timely delivery of services. The ideal candidate will possess technical aptitude and a strong attention to detail, with certification as a Domestic Energy Assessor. This position offers a competitive salary and benefits, contributing to a sustainable future.

Benefits

Competitive salary

25 days holiday

Matched pension scheme

Charity day

Responsibilities

• Manage customer relationships through the Legal Bricks Platform.
• Conduct professional property visits and complete approximately 40 instructions per week.
• Submit completed work within 24 hours and upload EPCs promptly.
• Maintain professional qualifications and comply with CPD requirements.

Skills

Technical aptitude for building and construction

Strong mathematical skills

Excellent attention to detail

Strong communication skills

Self-motivated and proactive

Education

Domestic Energy Assessor Level 3 certification

Job description

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what’s important to them.

What does Access offer you?

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.

On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have one charity day allocated to support a cause that matters to you.

About you:

As a Domestic Energy Assessor, you'll be the face of Access Legal Bricks, creating exceptional customer experiences whilst delivering vital energy assessments that help shape sustainable futures.

You'll manage your own schedule through our Legal Bricks Platform, taking ownership of customer relationships from initial contact through to completion. Every property visit becomes an opportunity to represent our brand with professionalism, courtesy, and genuine care for our clients' needs. Your daily impact involves completing approximately 40 instructions per week, ensuring each customer interaction reflects our commitment to excellence whilst building trust and confidence in our services.

You’ll work collaboratively with our admin team, ensuring smooth coordination when challenges arise, and maintain our commitment to timely service delivery by submitting completed work within 24 hours and uploading EPCs promptly to our platform. Every assessment you complete helps property owners make informed decisions about energy efficiency, contributing to a more sustainable future whilst delivering the reliable, professional service that makes Access Legal Bricks a trusted partner.

Day-to-day, you will:

• Manage customer relationships and scheduling through the Legal Bricks Platform, contacting customers to arrange appointments and conducting professional property visits whilst representing Access Legal Bricks with courtesy and professionalism.
• Complete approximately 40 instructions per week ensuring all customer interactions are polite, courteous, and attentive throughout each property assessment.
• Submit completed work within 24 hours and upload EPCs to the Legal Bricks Platform, coordinating with the admin team regarding any missed appointments, delays, or client-related concerns.
• Maintain professional qualifications by completing Domestic Energy Assessor Level 3 certification through our 5‑day training course if required, and ensuring ongoing compliance with all CPD requirements.

Your skills and experiences might also include:

• Technical aptitude and passion for building and construction with strong mathematical skills and logical thinking abilities.
• Excellent attention to detail with the ability to conduct thorough and accurate property assessments.
• Strong communication skills to interact professionally and effectively with customers and team members.
• Self‑motivated and proactive with the ability to use initiative and work independently in varied environments.

What are we all about?

The Access Group is one of the largest UK‑headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid‑sized organisations in commercial and non‑profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what’s important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs approx. 8,500 people, continuously driving product innovation and customer service excellence.

At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you’re excited about this role, (even if your previous experience doesn’t align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity.

Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let’s make a difference together.

Love Work. Love Life. Be You.