Domestic Assistant (Ward Duties)

Hywel Dda University Health Board; Wales; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prominent healthcare organization in Wales is seeking a Soft Facilities Assistant to join their team. The role involves general cleaning duties and providing support in the hospital setting. Candidates should have good communication skills and be willing to learn. Training in food safety will be provided. This position offers 30 hours of work per week on a flexible rota including weekends. Knowledge of Welsh is desirable, but not essential.

Qualifications

• Experience of dealing with the general public.
• Willingness to learn Health and Safety, COSHH, and Food Hygiene knowledge.

Responsibilities

• General cleaning of ward/departmental areas of the hospital.
• Use a variety of cleaning equipment.
• Obtain the Food Safety Level 2 Award during training.

Skills

Good communication skills

Ability to understand and follow routine instructions

Ability to work under pressure and respond to changing demands

Enthusiasm and willingness to work as a Domestic

Ability to work as part of a team

Prepared to work alone

Education

Literacy, numeracy and comprehension skills

Job description

Job overview

Do you enjoy meeting people and the satisfaction of doing a good job that really makes a difference? If the answer is yes, do contact us, as we can offer excellent working conditions as a Soft Facilities Assistant working in Aman Valley Hospital.

We are looking for self‑motivated individuals who will work as part of a team and on their own. The candidate will play an active role within the support team; the main duties of the post include general cleaning of ward/departmental areas of the hospital.

Main duties of the job

We offer a full induction, followed by an extensive training program in which the successful candidates will be trained in all aspects of the service and will be required to use a variety of cleaning equipment and obtain the Food Safety Level 2 Award which is provided in‑house.

Contracted hours available are 30 per week working shifts ranging from 07:00 to 19:00 on a rota basis to include weekends and Bank Holiday working.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in‑hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism, thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interview will be held on 17/11/2025

Person specification

Experience

• Experience of dealing with the general public

Qualifications & Knowledge

Essential criteria

• Able to demonstrate literacy, numeracy and comprehension skills
• Basic Health and Safety, COSHH, Moving and Handling and Food Hygiene knowledge, or willingness to learn through on‑the‑job training

Desirable criteria

• Health and Safety, COSHH, Moving and Handling training

Other

Essential criteria

• Able to work flexibly as required

Language Skills

Desirable criteria

• Welsh Speaker (Level 1)

Skills and Attributes

Essential criteria

• Good communication skills
• Ability to understand and follow routine instructions
• Ability to work under pressure and respond to changing demands at short notice
• Demonstrates enthusiasm and a willingness to work as a Domestic
• Prepared to work alone
• Prepared to handle blood and body fluids
• Able to use own initiative
• Able to work as part of a team
• Prepared to be responsible for keys/security/alarms