Domestic Assistant (Relief) based at Waterside House, Wolverhampton

MHA; Carterton; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

28 days holiday

Pension scheme

Free DBS checks

Uniforms provided

Counselling support

Family-friendly policies

Blue Light Card discounts

Vivup discounts

Induction & training

Long service awards

Job summary

MHA is seeking a Domestic Assistant (Relief) based at Waterside House, Wolverhampton. You will help maintain a clean, safe and welcoming home for residents, supporting their wellbeing and infection prevention.

The role requires reliability, teamwork and good communication. You will work a 7-day rota with training provided; benefits include 28 days holiday, pension, DBS checks, uniforms and ongoing development.

Qualifications

• Desirable prior domestic/cleaning experience.
• Ability to work as part of a team and use initiative.
• Good communication and listening skills.
• Ability to follow instructions and prioritise tasks.
• Sensitivity to the needs of older people.
• Flexible 7-day rota.
• QCF Level 2 or 3 in Health & Social Care desirable.

Responsibilities

• Maintain cleanliness in residents' rooms, bathrooms, offices and communal areas.
• Carry out cleaning tasks to schedules, including carpet cleaning.
• Respect residents’ privacy, dignity and personal space at all times.
• Use cleaning equipment safely in line with COSHH.
• Report faults or hazards promptly to a senior colleague.
• Attend trainings, staff meetings, supervisions and appraisals as required.
• Follow MHA policies, including health & safety, infection prevention and safeguarding.

Skills

Cleaning experience

Teamwork

Communication skills

Flexibility

Following instructions

Education

QCF Level 2 or 3 in Health & Social Care

Job description

Domestic Assistant (Relief) based at Waterside House, Wolverhampton

Salary: £13.45 per hour

For this role, we are currently considering candidates who live within approximately 15 miles of the Service. This ensures commutes are manageable and support your wellbeing and work-life balance. If you live outside this area but would still find the commute manageable, please get in touch - we are happy to review individual circumstances.

About the role

We are looking for a reliable and caring Domestic Assistant to join our team at MHA. This is an important role, helping to create a clean, safe and welcoming environment where residents feel comfortable, respected and at home.

As a Domestic Assistant, you will be responsible for maintaining high standards of cleanliness across designated areas of the home, while always respecting residents’ privacy, dignity and individual needs. Your work will play a vital part in supporting wellbeing and infection prevention.

What you will do

• Maintain cleanliness and general tidiness of residents’ rooms, bathrooms, offices and communal areas.
• Carry out cleaning tasks in line with schedules, including carpet cleaning where required.
• Respect residents’ privacy, dignity and personal space at all times.
• Use and store cleaning equipment and materials safely and correctly, in line with COSHH requirements.
• Report any faulty equipment, hazards or damage promptly to a senior colleague.
• Attend training, staff meetings, supervisions and appraisals as required.
• Follow MHA policies, including health & safety, infection prevention and safeguarding.

About you

We are looking for someone who is dependable, organised and takes pride in their work.

You will bring:

• Previous experience of domestic or cleaning work (desirable).
• The ability to work well as part of a team and use your own initiative.
• Good communication and listening skills.
• The ability to follow instructions and prioritise tasks effectively.
• Sensitivity to the needs of older people.
• A flexible approach to work, including working a 7-day rota.
• A QCF Level 2 or 3 in Health & Social Care is desirable but not essential, as training will be provided.

You will be joining an organisation with strong values and a commitment to helping people live later life well. At MHA, every role matters, and Domestic Assistants play a vital part in creating safe, comfortable and caring homes.

Rewards and benefits

In addition to a competitive salary, you will enjoy:

• 28 days holiday (including bank holidays) and an option to buy annual leave (pro-rota for part time)
• A strong pension scheme and life assurance
• Free DBS checks and uniforms
• Confidential counselling, chaplaincy support and access to our hardship fund
• Flexible options to buy or sell annual leave, plus family-friendly policies
• Discounts through the Blue Light Card, Health Service Discounts and the Vivup app
• A full induction, ongoing training and development opportunities
• Long service awards to celebrate your contribution

About the Service

Waterside House care home in Wolverhampton

Waterside House is a welcoming and values driven home where colleagues support older people and those living with dementia. The team is friendly and inclusive, helping new colleagues feel part of a supportive community from the start.

Colleagues play an important role in creating a calm, respectful environment that promotes dignity, independence and wellbeing. The home reflects MHA’s charitable foundations, encouraging teamwork, compassion and ongoing learning.

For job seekers wanting purposeful work in a positive and people centred home, Waterside House offers a fulfilling place to grow and make a real difference every day.

Where the role requires a Standard or Enhanced DBS check, the successful candidate will be required to join and maintain membership of the DBS Update Service. MHA will pay for the DBS check and will provide an additional payment through payroll equivalent to the standard annual Update Service subscription fee. Further details will be provided during onboarding.

Equality, diversity and inclusion

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme.