Domestic Abuse Refuge Project Worker

SOUTHERN DOMESTIC ABUSE SERVICE; New Forest; On-site; GBP 21,000 - 28,000; Full time

Job summary

SOUTHERN DOMESTIC ABUSE SERVICE in New Forest is seeking a dedicated advocate to support adults affected by domestic abuse. The role focuses on preventing abuse by providing information, advice and temporary accommodation within a trauma‑informed framework.

This is a full-time post offering 37 hours per week, with emphasis on in‑person and telephone support. Applicants should be prepared to work within an integrated team, maintain safety standards and engage with residents and community members

Qualifications

• Role restricted to female applicants under Equality Act Schedule 9.
• DBS enhanced disclosure required.

Responsibilities

• Provide advice by telephone and face to face to assist victims/survivors understanding services and options.
• Provide group work for residents and women in the community to offer ongoing advice and support and to connect survivors.
• Ensure high standard information, advice and temporary accommodation for women and children who have suffered abuse.
• Ensure smooth running of the refuge day-to-day, maintaining the building and health & safety compliance.

Skills

Empathy

Communication

Job description

Category:Refuge

Type:Full Time

Location:New Forest

Contract length:Permanent

This post is open to female applicants as being female is deemed to be a geniune occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Main purpose and scope of the job

Stop Domestic Abuse is a trauma informed organisation, the work we do to support those affected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.

The focus of this role is on preventing domestic abuse by providing support, advice and assistance to adults in the community who have experienced or are at risk of domestic abuse.

• MAIN PURPOSE AND SCOPE OF THE JOB
• Support colleagues and partner agencies, through awareness raising and institutional advocacy, in order to provide the best possible service for victims of domestic abuse.
• To provide advice by telephone and face to face to assist victims/survivors experiencing domestic violence to understand the services available and make choices about their own future.
• To provide group work for residents, former residents and women living in the community to provide them with on-going advice and support and to enable them to establish and maintain contact with other women who have survived domestic violence.
• To ensure that a high standard of information, advice and temporary accommodation is provided for women and their children who have suffered mental or physical abuse.
• To ensure the smooth running of the refuge on a day-to-day basis including ensuring the building is maintained in good order and meets the requirements of health and safety.

Available Posts:

New Forest:
Reference Number: STOPDA953
Contract Type: Permanent
Hours Per Week: 37 (Working within Monday – Thursday : 9:30am – 5:30pm, Friday 9:30am – 5pm)

There is no closing date for this post, we will keep the vacancy open until we have successfully appointed to the role. Once your application has been reviewed we will contact you to let you know if you have been shortlisted for an interview.

We particularly welcome applicants from BAMER communities that are currently under-represented in our organisation.

Appointment will be on merit alone.

An enhanced DBS (Disclosure Barring Service) disclosure will be required for this role.