Domestic Abuse Refuge Manager

Brook Street; Leicester; On-site; GBP 31,000; Full time

Job summary

An established charity in Leicester seeks a Domestic Abuse Refuge Manager to lead a 24-hour refuge service. This role involves managing staff, overseeing budgets, and supporting women and children escaping domestic violence. The ideal candidate will have a relevant qualification and experience in care or social welfare, along with strong communication and administrative skills. Flexibility to work unsociable hours is required.

Qualifications

• At least 3 years' experience in a care or social welfare setting.
• Fluency in English plus one main BAME language.
• Full UK driving licence and access to a vehicle.

Responsibilities

• Lead and manage staff rotas and performance.
• Recruit, train, and support staff members.
• Build strong partnerships with local authorities.

Skills

Compassionate leadership

Excellent communication skills

Flexibility to work unsociable hours

Strong administrative skills

Education

Relevant qualification in care or social welfare

Job description

Domestic Abuse Refuge Manager

Leicester

Salary: £30,800 per annum

Hours of work: Full-time, Permanent

In partnership with a highly respected charity, I am recruiting for Refuge Manager for a 24-hour domestic abuse refuge in Leicester. This essential service provides safety, stability, and hope to women and children escaping domestic violence.

This is a unique opportunity to lead a dedicated team within a values-driven organisation that champions the rights and recovery of survivors. If you're an experienced professional with a background in care or social welfare, this role offers the chance to make a real and lasting impact.

Key duties and responsibilities:

• Lead and manage staff rotas, performance, and professional development
• Oversee budgets and financial processes
• Recruit, train, and support staff members
• Assist residents with housing and benefit applications
• Maintain accurate records and use internal systems effectively
• Represent the service through presentations and stakeholder engagement
• Build strong partnerships with local authorities, community groups, and other organisations

Applications are welcome from compassionate and capable leaders who bring:

• A relevant qualification or equivalent experience supporting vulnerable groups (women, children, survivors of domestic abuse)
• At least 3 years' experience in a care or social welfare setting
• Excellent communication skills, both written and verbal
• Fluency in English plus one main BAME language
• Flexibility to work unsociable hours when required
• Strong administrative and organisational skills
• Ability to interpret and counsel effectively
• Understanding of multi‑agency working across statutory and voluntary sectors
• Full UK driving licence, access to a vehicle, and business insurance
• A clear Enhanced DBS check

This is more than a management role - it's a chance to lead a service that transforms lives. You'll be part of a passionate team within a charity that puts survivors first, with the autonomy to shape service delivery and provide vital support to those who need it most.

Interested? Click apply now for immediate consideration.