Domestic Abuse Outreach Worker

Morgan Hunt UK Limited; Walton-on-Thames; On-site; GBP 25,000 - 32,000; Full time

Job summary

A leading support organization is seeking a Domestic Abuse Outreach Worker to provide essential support to individuals affected by domestic abuse in North Surrey. This role involves conducting risk assessments, advocating for services, and delivering outreach support. The ideal candidate should possess strong advocacy skills and a commitment to safeguarding and diversity. A full driving licence is required for this position.

Qualifications

• Experience in a similar advocacy/support role.
• Capacity to manage a complex caseload.

Responsibilities

• Provide confidential, client-led outreach support.
• Carry out risk assessments and develop safety plans.
• Facilitate access to essential services.
• Maintain accurate casework records.
• Attend multi-agency meetings.

Skills

Experience working with individuals affected by domestic abuse

Knowledge of safeguarding children and vulnerable adults

Strong organisational and IT skills

Ability to remain calm under pressure

Full driving licence

Commitment to equality, diversity, and confidentiality

Qualification as an IDVA

Job description

Job Title: Domestic Abuse Outreach Worker / IDVA

Location: North Surrey

Salary: £25,000 - £32,000 FTE (depending on experience)

Hours: 35 hours per week, Monday to Friday

Contract: 1 year FTC

Reports to: CEO

Are you passionate about empowering individuals affected by domestic abuse? We are seeking a committed and empathetic Domestic Abuse Outreach Worker (IDVA) to join our team and provide vital support services to those in need across North Surrey.

In this proactive and rewarding role, you will offer both emotional and practical support, conduct risk assessments, assist with safety planning, and advocate for clients to access essential services. You will also work closely with partner agencies to ensure a coordinated response to safeguarding and support.

Key Responsibilities

• Provide confidential, client-led outreach support to individuals experiencing domestic abuse.
• Carry out risk assessments and work with clients to develop safety plans.
• Facilitate access to services including legal advice, housing, financial support, and healthcare.
• Maintain accurate and timely casework records.
• Attend multi-agency meetings and contribute to the wider support network.
• Encourage clients to engage in community activities and reduce isolation.
• Deliver group work sessions where appropriate.
• Promote awareness of domestic abuse issues within the community and to other professionals.

About You

You are an effective communicator, able to listen with sensitivity and advocate confidently on behalf of clients. You should have a solid understanding of safeguarding, experience in supporting vulnerable individuals, and the ability to manage a complex caseload. A flexible and collaborative approach is essential.

Essential Skills & Requirements

• Experience working with individuals affected by domestic abuse or in a similar advocacy/support role.
• Knowledge of safeguarding children and vulnerable adults.
• Strong organisational and IT skills.
• Ability to remain calm under pressure and make informed decisions.
• Full driving licence and access to a vehicle to meet clients in various locations.
• Commitment to equality, diversity, and confidentiality.
• Qualification as an IDVA is desirable, or willingness to undertake training.

Please note: This post is open to female applicants only, under Schedule 9 (Part 1) of the Equality Act 2010.

This role also requires a car driver due to travel responsibilities.

If you are dedicated to making a real impact in the lives of survivors and are looking to join a supportive and purpose-driven team, we would love to hear from you.