Document Production Operator

Stour Bay Partnership Limited; Newcastle upon Tyne; Remote; GBP 25,000 - 35,000; Full time

Job summary

A professional services company is seeking a Document Production Technician for the midnight shift from Monday to Friday. The ideal candidate will have established document production experience and a typing speed of at least 65 words per minute. You will work home-based to produce high-quality documentation, ensuring accuracy and efficiency. This role requires proficiency in Word, PowerPoint, Excel and problem-solving skills related to corrupt documents.

Qualifications

• Established document production experience in a fast-paced environment.
• Typing speed of at least 65 wpm and proficient in audio and copy typing.
• Experience working on and solving corrupt documents.

Responsibilities

• Produce and amend lengthy business-critical documents accurately.
• Proofread work for spelling, grammar, and formatting.
• Respond to internal and external telephone inquiries professionally.

Skills

Document production experience

Typing speed of at least 65 wpm

Proficient user of Word, PowerPoint, Excel

Experience solving corrupt documents

Experience with PDFDocs and Adobe Pro

Education

MOS Word Expert Qualification

Tools

Visio 2016

Job description

WearecurrentlyrecruitingforaDocumentProductionTechniciantoworkthemidnightshiftfromMondaytoFriday(01:30-09:30).

Youwillbeworkingaspartofamotivatedteamtoprovideprofessional,highqualitydocumentation.Thisroleisidealforsomeonewhohaspreviouslyworkedoutsideofnormalbusinesshours.

Duetotheoffice'sopeninghours,thisroleishome-based

Specificresponsibilitiesinclude:

• Toproduceandamendlengthyandcomplexbusinesscriticaldocumentswithspeedandaccuracy,inlinewithourhousestyle
• Toproofreadandcheckallworkforspelling,grammar,formatting,presentationandsense
• Tobeproactiveinlearningnewskillsandtechnologywithinyourroletosupporttheneedsofthebusiness
• Torespondtointernalandexternaltelephoneenquiriespolitelyandprofessionally
• Tomakesurethatthereisaneffectiveandefficienthandoverofworkbetweenshifts
• Toshowinitiativewhenrespondingtoqueriesandtoactivelytryandseeksolutionstoproblemdocuments
• Toproactivelyshareinformationinrelationtodocumentbestpracticeor'fixes'todocumentproblems,consistentwiththeteam'soverallaimforexcellenceinaccuracyandefficiency
• Tobeflexibleinmeetingtheneedsoftheteamandthebusiness-e.g.occasionalshiftchanges(withreasonablenotice)toaccommodateteammeetings,trainingsessions,supportrequirementsetc.

SkillsandExperienceRequired

• EstablisheddocumentproductionexperienceinafastpacedprofessionalservicesenvironmentusingtemplatesandHouseStylewithexposuretoworkingwithlengthyandcorruptdocuments
• Typingspeedofatleast65wpmandproficientinbothaudioandcopytyping
• ProficientuserofWord,PowerPoint,ExcelandVisio2016
• Experienceofworkingonandproblemsolvingcorruptdocuments
• ExperienceofusingPDFDocs,AdobeProandDocXTools
• Experienceofworkingwithscanneddocuments
• MOSWordExpertQualification(additionalMOSqualificationsPowerPoint,ExcelandOutlookbeneficial)