Document Controller

Segula Technologies; Wallasey; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading engineering firm in the UK is seeking an IMS Coordinator to lead the management of document and information systems. This full-time role requires proven experience in document control and compliance frameworks. The ideal candidate will ensure operational excellence and facilitate audits. Responsibilities include managing the document lifecycle and training staff on governance. Strong IT proficiency and collaboration skills are required. No remote work is available.

Qualifications

• Proven experience in document control, ideally within a regulated or operational environment.
• Strong understanding of statutory inspection requirements and compliance frameworks.
• Excellent IT proficiency and ability to work across multiple platforms and stakeholder groups.

Responsibilities

• Lead the implementation and maintenance of document and information management platforms.
• Manage the full document lifecycle including drafting, reviewing, and archiving.
• Owner of the Nearshore audit and review schedule.

Skills

Information Management

Document Management Systems

Records Management

Continuous Improvement

User Acceptance Testing

Education

Relevant qualifications in information management or related field

Tools

SAP

Adobe Acrobat

SharePoint

Job description

Location: Wallasey, Wirral

Type: Contract until end of September 2026 with option for 12‑month extension based on performance.

Are you passionate about quality compliance and information governance? We are looking for a detail‑oriented IMS Coordinator (Document Controller) to lead the management of integrated document and information systems across our UK West Nearshore Operations.

This is a pivotal role that ensures operational excellence, audit readiness and alignment with global standards. If you thrive in a structured environment and enjoy working with cross‑functional teams, this could be your next career move.

What You’ll Be Doing

Document & Information Management

• Lead the implementation and maintenance of platforms such as IMS DORECO, Motion Mobile Docs, DECA and SAP.
• Manage the full document lifecycle: drafting, reviewing, approving, publishing and archiving.
• Maintain both physical and digital archives to ensure consistency and compliance.
• Train and induct staff on document governance and act as a superuser for relevant systems.

Audit & Compliance

• Own and manage the Nearshore audit and review schedule.
• Support internal and external audits with accurate, up‑to‑date documentation.
• Report on non‑conformances and performance metrics to Quality Sponsors.

Stakeholder Engagement

• Collaborate with Heads of Operations, Offshore Managers, HSE, Planning, TPMs and Warehouse Coordination.
• Serve as the key contact for global IMS and Information Management teams.
• Drive document standardisation across departments.

Continuous Improvement

• Identify and implement improvements in documentation workflows.
• Support quality initiatives and contribute to audit follow‑ups and process confirmations.

General Responsibilities

• Provide regular updates to the West Coast Leadership Team.
• Contribute to quality reporting and cross‑functional meetings.

Qualifications

• Proven experience in document control, ideally within a regulated or operational environment.
• Strong understanding of statutory inspection requirements and compliance frameworks.
• Excellent IT proficiency and ability to work across multiple platforms and stakeholder groups.
• Relevant qualifications in information management or a related field.

Do not hesitate to reach out if you need any reasonable adjustments within the recruitment process.

Remote Work: No

Employment Type: Full-time

Key Skills: Information Management, Adobe Acrobat, Continuous Improvement, Records Management, Assembly Experience, User Acceptance Testing, Project Engineering, SharePoint, Filing, Document Management Systems, Mentoring, Document Management.