Document Controller

Poutrix; Greater London; On-site; GBP 32,000 - 45,000; Full time

Job summary

Arcadis is a world-leading design, engineering and consultancy firm delivering sustainable solutions. As a Document Controller, you will support project teams, stakeholders and clients by governing information lifecycle, ensuring quality, access and traceability, and coordinating submissions, reviews and approvals across complex projects.

You will work with Enterprise systems like ProjectWise, AssetWise, Aconex, Asite, and SharePoint, building strong relationships to resolve

Qualifications

• Essential: Practical experience in Document Control, Information Control, Information Management, or a similar role.
• Experience using enterprise document management platforms such as ProjectWise, AssetWise, Aconex, Asite, SharePoint, or equivalent.
• Strong organisational skills and attention to detail.
• Ability to communicate effectively with technical and non-technical stakeholders at different levels.

Responsibilities

• Manage project documentation, records, and information workflows throughout the information lifecycle.
• Support project teams with information requests, document submissions, review cycles, approvals, and distribution.
• Apply document control principles, including version control, metadata, filing structures, naming conventions, and information governance.
• Maintain accurate, complete, accessible, and traceable project information.
• Use and support enterprise document and information management systems such as ProjectWise, AssetWise, Aconex, Asite, SharePoint, or equivalent platforms.
• Manage information-related queries and communicate document control processes, standards, and requirements clearly.
• Build collaborative relationships with stakeholders to resolve document and information management issues.
• Support appropriate access controls, permissions, secure information handling, and data protection requirements.
• Contribute to continuous improvement of document control and information management processes.
• Maintain clear records of submissions, reviews, revisions, approvals, and information status.

Skills

Document Control

Information Management

Stakeholder Communication

Attention to Detail

Organisational Skills

Education

Formal qualifications in Information Management or related discipline

Tools

ProjectWise

AssetWise

Aconex

Asite

SharePoint

Job description

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.

We are more than 34,000 people, in over 30 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.

Role description:

As a Document Controller at Arcadis, you will support project teams, stakeholders, and clients by managing, controlling, and governing project and organisational information throughout its lifecycle. You will help maintain information quality, effective access, control, and traceability, while supporting document submissions, review cycles, approvals, and information requests across project, infrastructure, engineering, construction, or similar information-intensive environments.

With an eye for process improvement, efficient management of data, and ability to communicate with a variety of stakeholders, you will form an integral part of successful project delivery teams to support work across the project lifecycle and into operations.

Role accountabilities:

• Manage project documentation, records, and information workflows throughout the information lifecycle.
• Support project teams with information requests, document submissions, review cycles, approvals, and distribution.
• Apply document control principles, including version control, metadata, filing structures, naming conventions, and information governance.
• Maintain accurate, complete, accessible, and traceable project information.
• Use and support enterprise document and information management systems such as ProjectWise, AssetWise, Aconex, Asite, SharePoint, or equivalent platforms.
• Manage information-related queries and communicate document control processes, standards, and requirements clearly.
• Build collaborative relationships with stakeholders to resolve document and information management issues.
• Support appropriate access controls, permissions, secure information handling, and data protection requirements.
• Contribute to continuous improvement of document control and information management processes.
• Maintain clear records of submissions, reviews, revisions, approvals, and information status.

Qualifications & Experience:

• Essential
  • Practical experience in Document Control, Information Control, Information Management, or a similar role.
  • Experience managing project documentation, records, information workflows, and document review or approval processes.
  • Understanding of version control, metadata, filing structures, information quality, governance, access, and traceability.
  • Experience using an enterprise document or information management platform, such as ProjectWise, AssetWise, Aconex, Asite, SharePoint, or equivalent.
  • Strong organisational skills and attention to detail.
  • Ability to communicate effectively with technical and non-technical stakeholders at different levels.
  • Strong written communication and a service-oriented approach to resolving information-related queries.
• Desirable
  • Experience in infrastructure, engineering, construction, utilities, transportation, defence, government, regulated, or similar information-intensive environments.
  • Awareness of ISO 19650 information management principles.
  • Awareness of information security, GDPR, data protection, access controls, permissions, and secure information handling.
  • Experience with Lean, continuous improvement, operational excellence, or business process optimisation.
  • Broader data and digital skills, including Microsoft Fabric, SQL, data pipelines, data quality, data governance, or information architecture.
• Formal qualifications in Information Management, Business, Engineering, Computer Science, Data Science, or a related discipline may be beneficial, although relevant practical experience will be prioritised.
• Eagerness to learn and develop broader digital, data, and information governance capability within a global consultancy environment.

Why Arcadis?

We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.

Our Commitment to Equality, Diversity, Inclusion & Belonging

We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We believe that by working together diverse people with different experiences develop the most innovative ideas. Equality, diversity and inclusion is at the heart of how we improve quality of life and we work closely with our people across six ED&I Workstreams: Age, Disability, Faith, Gender, LGBT+ and Race. A diverse and skilled workforce is essential to our success.