Document Centre Associate

Lawhive; City Of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A legal tech company in London seeks a Document Centre Associate to handle and process documents, assist with office tasks, and support a collaborative culture. Ideal for recent graduates, this role emphasizes attention to detail and organizational skills. The position is fully on-site, offering benefits such as 34 holidays and equity options.

Benefits

34 Holidays (25 days annual leave + your birthday off + bank holidays)

Equity options

Pension

Regular team building activities

20% off legal fees

Qualifications

• A high level of diligence with a process-first approach.
• Strong organization and problem-solving skills.
• Willingness to support colleagues and adapt.

Responsibilities

• Process incoming envelopes and parcels.
• Scan documents into internal software system.
• Organize scanned documents with clear labeling.
• Assist with general mailroom duties as required.
• Support the Lawyer Support team with tasks.

Skills

Attention to detail

Organizational skills

Problem-solving

Teamwork

Job description

About Us:

We’re on a mission to make sure everyone has access to the law. Lawhive is an online platform for consumers and small businesses to get legal help for a fraction of the cost of a law firm. Our platform combines regulated human lawyers collaborating alongside the world’s first AI lawyer, specifically built for consumer legal work.

Equal access to the law is one of the biggest and most pressing unsolved problems in society today. We’re passionate about leveling the playing field and believe access to the law should be a basic utility in society.

Our AI lawyer Lawrence is built on top of our own fine tuned LLM and recently passed the UK’s bar exam equivalent.

We’re backed by some of the top US and UK VC funds including Google Ventures, Balderton Capital and TQ Ventures. We recently secured a $40M Series A funding round to facilitate international expansion and to grow our team, representing one of the five largest Series A rounds in Europe for 2024.

About the Role:

We’re looking for a detail-oriented and process-driven Document Centre Associate to join the Lawhive team. As a core member of our Mail Room Team, you\'ll play a vital role in ensuring the smooth handling and processing of incoming physical documents and parcels and the preparation and dispatch of sensitive, high-value client documents. Additionally, you’ll help support on courier logistics and provide ad-hoc support to our Lawyer Support team as required.

This is an ideal opportunity for a recent graduate or early-career professional looking to gain hands-on experience in a fast-paced start-up environment, contributing to our collaborative and mission-driven culture.

What You’ll Be Doing:

• Opening, reviewing, and processing incoming envelopes and parcels delivered to our central London office.

• Carefully scanning all documents and envelope contents into our internal software system

• Organising scanned documents into folders with clearly labelled slip sheets for easy identification and reference.

• Assisting with general mailroom and office document handling duties, including receiving courier deliveries, moving files, and preparing bins for secure document destruction.

• Working with our Lawyer Support team to provide administrative support as needed

• Providing occasional support with small-scale printing, posting, or document copying tasks for the legal team (as required).

• Ensuring all documents are handled with the highest level of care, security, and confidentiality at all times.

Please note that this role is on-site 5 days per week at our central London location, and you will work alongside a small team who will be similarly office-based every week on-site.

Requirements:

• A high level of diligence, with a process-first approach to tasks and an ability to follow clear procedures and processes to perform services to a high standard and meet key deadlines.

• Strong organisation and problem-solving skills with a sharp eye for detail.

• A team-first attitude with a willingness to adapt and support colleagues as needed.

• Previous experience in a mail room, scanning, or document management role is a plus but not essential.

• Comfortable working in a physical office environment and performing hands-on tasks.

UK Benefits:

✈️ 34 Holidays (25 days annual leave + your birthday off + bank hols in England)

💰 Equity (Share Options)

💰 Pension

⛳️ Regular team building activities and socials!

💷 20% off legal fees through Lawhive

US Benefits:

🩺 Healthcare benefits: 'Premium' plan with 100% employee cover and 50% dependent cover

✈️ Vacation: 20 days + 11 Federal holidays + 1 day of Birthday leave

💰 401k: Matching contribution up to 2% of salary

💰 Equity: Options in Lawhive LTD