Divisional Personal Assistant - Women's and Children's

Milton Keynes University Hospital NHS Foundation Trust; Milton Keynes; On-site; GBP 27,000 - 31,000; Full time

Job summary

A reputable healthcare institution in Milton Keynes is seeking a Divisional Personal Assistant to support the Associate Director of Operations and Management Team. The ideal candidate will manage high-quality administrative functions, maintain confidentiality, and communicate effectively with various stakeholders. Competitive salary range is from £27,485 to £30,162 per annum, with a fixed term contract of 6 months.

Qualifications

• Proficient in Microsoft Office, maintaining confidentiality.
• Ability to implement service improvement plans across departments.
• Adaptable and proactive in a changing environment.

Responsibilities

• Providing high quality personal assistant support.
• Preparing meeting agendas and taking detailed minutes.
• Liaising with a diverse range of people internally and externally.

Skills

Expert in Microsoft Office products

Ability to handle confidential and sensitive information

Ability to produce clear and detailed minutes of meetings

Multi-tasking with attention to detail

High level communication skills

Education

GCSE at grade C or equivalent in Maths and English

Degree level or equivalent vocational qualification

Job description

Milton Keynes University Hospital NHS Foundation Trust

Divisional Personal Assistant - Women's and Children's

The closing date is 05 November 2025

Divisional Personal Assistant - Women's and Children's

Department: Women's and Children's

Hours: 37.5 per week - 6-month fixed term or secondment.

Are you able to handle confidential and sensitive information and maintain high levels of confidentiality? Are you an expert in Microsoft Office products, Word, Excel, PowerPoint and Outlook?

If you are passionate about providing administrative support in accordance with agreed standing operating procedures that enables a high quality, effective customer focused service, we have an exciting opportunity to join our friendly and supportive Associate Director of Operations, the Divisional Director, and the wider Management Team.

You will play a crucial role in maintaining high standards of administrative support and ensuring that anyone contacting the ADO has an experience that is in line with the Trust's values.

The ideal candidate will be liaising with a diverse range of people, internally and externally on behalf of the Trust, ensuring that a professional image of the Trust and the Associate Director of Operations, the Divisional Director, and the wider Management Team is maintained.

It is essential to be able to produce clear and detailed minutes for meetings.

If this opportunity aligns with your career aspirations and you would like to apply, please contact [e-mail] for further information about the role.

Interview date: 11th November 2025

Main duties of the job

6.43% of this staff group feel they are supported at work under the 'safe and healthy' element. NHS Staff Survey, 2024.

To provide high quality personal assistant support to the ADO, Divisional Director, and Management Team ensuring that they are fully briefed and prepared for all activities.

To provide administrative support in accordance with agreed standing operating procedures that enables a high quality, effective customer focused service to be delivered.

To liaise with a wide range of people, internally and externally on behalf of the Trust, ensuring that a professional image of the Trust and the ADO, Divisional Director and Management Team is maintained at all times.

Responsibility for ensuring that anyone contacting the ADO, Divisional Director and Management Team has an experience that is in line with the Trust's values.

About us

Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.

As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.

We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.

Further investment is underway, including the construction of Oak Wards - a new ward block featuring two 24-bed wards - and the recently approved Women and Children's Centre, set to open by 2030.

Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital -

For further information about Milton Keynes please visit - Visit Milton Keynes

Job responsibilities

To provide a comprehensive administrative and secretarial support including effective diary management.

To prepare/draft meeting agendas and supporting paperwork ensuring this information is circulated to the relevant individuals in good time. Arrange for speakers, equipment, venues, catering and other appropriate requirements.

To attend meetings and take detailed accurate minutes, initiating action on identified issues as appropriate. To ensure that minutes are produced in accordance with the agreed format, to the required standard of accuracy and distributed as necessary.

To meet and greet visitors and act as the first point of contact, receiving telephone calls, emails and personal callers, responding efficiently and promptly to queries and ensuring that appropriate priority is given to urgent queries/matters. Ensuring at all times to promote a professional and customer-focused image of the ADO Management Team and the Hospital. Working on own initiative to respond to queries on behalf of the ADO, Divisional Director and Leads for the Departments, liaising with other colleagues as appropriate.

To open, review/redirect, prioritise and action incoming post as appropriate.

To respond to communications including letters, memos and emails on behalf of the ADO Management team, securing sign-off as appropriate.

Please refer to the job description for further details.

Person Specification

Qualifications and knowledge

• GCSE at grade C or equivalent in Maths and English.
• Degree level or equivalent vocational qualification or extensive experience in business administration

Experience

• Expert in Microsoft Office products - Word, Excel, PowerPoint, Outlook.
• Able to handle confidential and sensitive information and maintain high levels of confidentiality.
• Able to produce clear and detailed minutes of meetings.
• Able to stimulate and support an open and inclusive working environment where integrity and respect are evident and highly valued.
• Able to implement service improvement plans.
• Able to participate in programmes of change, both departmentally and on a broader organisational setting, generating ideas and innovative ways of working.
• Able to multi-task whilst maintaining high levels of attention to detail.
• Ability to maintain clear focus under pressure.
• Demonstrate a fair and consistent approach.
• Ability to investigate issues and problems and to propose solutions or resolutions.

Personal and people development

• Demonstrates a fair and consistent approach to work and relationships.
• Confident and assertive but approachable.
• Flexible and proactive approach to work.
• Adaptability - especially in a changing environment.
• Discreet and confidential.
• Sets high personal standards.
• Is respected by others.
• Displays a 'can do' attitude.
• Works as part of a team.
• Ability to think methodically.

Communication

• High level communication skills with the ability to use a variety of mediums, communicating complex and/or sensitive information in a variety of situations including external organisations, stakeholders and members of the public.
• Excellent telephone manner.

Specific requirements

• Able to perform the duties of the post with reasonable aids and adaptations if required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Milton Keynes University Hospital NHS Foundation Trust

£27,485 to £30,162 a year, per annum, pro rata