Divisional General Manager

Walsall Healthcare NHS Trust; Walsall; On-site; GBP 80,000 - 92,000; Full time

Benefits offered by this job

NHS pension

Staff accommodation where available

Competitive salary and benefits

Job summary

Walsall Healthcare NHS Trust seeks a Divisional General Manager to lead Acute and Emergency Services and drive performance improvements across the division.

You will apply strong analytical, negotiation and communication skills to influence across the organisation and deliver results in a complex NHS environment.

This is a high-profile leadership role with scope to shape services and patient care, reporting to the Deputy Chief Operating Officer.

Qualifications

• Master’s degree or equivalent professional experience.
• Proven senior NHS management experience with Acute and Emergency Service knowledge.
• Ability to lead performance, financial and staff management initiatives.
• Experience in service redesign and delivering improvements.

Responsibilities

• Day-to-day operational management of the Care Group & Division.
• Ensure delivery of financial, activity, patient experience and clinical targets.
• Refer to Job Description for full main responsibilities.

Skills

NHS management experience

Performance management

Financial management

Service redesign

Negotiation skills

Communication skills

Resilience

Master’s degree

Education

Master’s degree

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Email

Job description

View or apply for Walsall Healthcare NHS Trust jobvacancies.

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Should you have any queries for the resourcing team, they are available from 8am to 5pm, Monday to Friday. To get in touch please call 01922 656161.

Main area Divisional General Manager Grade NHS AfC: Band 8c Contract Permanent Hours Full time - 37.5 hours per week (Cover On Site shifts as rostered including oncall) Job ref 407-MLTC-8212731

Site Walsall Manor Hospital Town Walsall Salary £79,504 - £91,609 per annum Salary period Yearly Closing 04/09/2026 08:00 Interview date 14/09/2026

Walsall Manor Hospital is a busy district general hospital offering compete range of acute services. The Trust primarily serves the immediate population of Walsall with some patients requiring more specialised treatment at other, neighbouring Trusts. The Trust continues to invest in its facilities and services, supporting high-quality care for the communities it serves.

This role offers the opportunity to work within our integrated care model, contributing to high-quality services that help people remain independent in their own homes and communities.

We are committed to investing in our workforce and creating an environment where colleagues can learn, contribute and develop. Our new Urgent Emergency Care Centre, opened in March 2023, demonstrates our ongoing investment in facilities and services.

As an employee, you’ll benefit from an attractive salary and comprehensive benefits package (detailed in Employer Description above), plus access to NHS pension arrangements and staff accommodation where available.

Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant, currently holding the Bronze Award, underlining our commitment to supporting the Armed Forces Community.

Job overview

Are you ready to lead transformational change in Acute and Emergency Services at Walsall Healthcare NHS Trust? The organisation is seeking an exceptional, dynamic senior leader to join us as a Divisional General Manager, driving performance improvement and innovation.

You’ll bring expertise in performance, financial and staff management, and service redesign - driving improvements that truly matter. Strong analytical, negotiation, and communication skills will enable you to influence and inspire at every level will help you deliver results in complex environments.

Main duties of the job

About the role

Reporting to the Deputy Chief Operating Officer, you will act as the Trust’s subject matter expert for Acute and Emergency Service. You will be responsible for day-to-day operational management. The post holder will assist the the Divisional Team in ensuring that the Care Group & Division delivers its financial, activity, patient experience and clinical & quality targets.

Please refer to the attached Job Description & Personal Spec for a full list of the main responsibilities for the role.

Working for our organisation

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.

Detailed job description and main responsibilities

What we’re looking for

• Proven senior NHS management experience with in-depth knowledge of Acute and Emergency Department care
• Expertise in performance, financial and staff management, and service redesign.
• Strong analytical, negotiation, and communication skills to influence at all levels.
• A flexible, resilient leader who thrives under pressure and can deliver results in a complex environment.
• Master’s degree or equivalent professional experience.

What we offer

• A high-profile leadership role within a high performing organization with significant scope to shape services and outcomes.
• Opportunities to work on national initiatives and cutting-edge transformation projects.
• A supportive, forward-thinking team committed to excellence in patient care.

Person specification

Qualifications

• Master’s degree or equivalent learning in a professional or numerate discipline
• Master’s degree or equivalent learning in a professional or numerate discipline

Experience

• In-depth specialist knowledge of elective care, cancer and associated constitutional standard rules gained through extensive experience,
• Extensive experience in financial, performance and staff management
• Experience of managing significant improvement projects and service redesign
• Experience of managing a service with competing stakeholders.
• Experience of undertaking service planning taking into account finance, manpower, equipment and organisational factors
• Knowledge of the national and regional health strategies
• Ability to develop reports within tight deadlines
• Ability to use Microsoft Word, Excel, PowerPoint and Email, and have standard keyboard skills
• Knowledge of the clinical governance agenda

Skills

• Ability to negotiate with others in the organisation and externally
• Experience of conducting negotiations involving highly complex, sensitive and contentious matters

Analytical & Judgement

• Ability to analyse and interpret management and patient information and make recommendations to others
• Ability to prioritise and quickly identify the core issues in a situation

Please note your application will be transferred from the NHS Jobs system to the internal Walsall Healthcare Trac System. All correspondence will be sent via Trac.

Sponsorship and Visas

We welcome applications from all candidates with the right to work in the UK, including those on Health and Care Visas, Graduate Visas, or other valid permissions. All candidates will be considered on equal terms.

This Trust currently recruits successfully from the domestic labour market and has a sufficient pool of suitably qualified candidates for Band 3 roles. Visa sponsorship is therefore not available for this role currently.Candidates who already hold the right to work in the UK, including those on an existing Health and Care Visa, Graduate Visa, or any other valid permission are welcome to apply and will be considered on equal terms. This position is reviewed regularly in line with Home Office guidance. Right to work will be verified at each stage of the recruitment and monitored throughout employment. All candidates who are offered a position will be required to provide evidence of their right to work in the UK as part of the pre-employment checks process. Where a candidates' right to work is derived from another person’s immigration permission, the Trust will discuss the implications of this with the candidate before a permanent post is confirmed, to ensure that both parties understand the terms on which employment can be sustained.

Recruitment and Selection Approach

In line with best practice and regulatory guidance, our selection process is fair, consistent and based on your ability to perform the role, contribute to the organisation and your potential for development.

What to expect:

• Application screening: Your application will be reviewed against the person specification
• Interview: Typically, a panel interview with competency-based and values-based questions
• Assessment: Role-dependent assessments may include practical tasks or presentations
• Timeline: We aim to complete the process within 47 days of the closing date. Recruitment Journey is attached to all live vacancies.

We are committed to making reasonable adjustments for disabled candidates at any stage. Please contact us to discuss your needs.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.