Diversion Navigator

St Giles Trust; Bury St Edmunds; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Generous leave allowance

Staff pension

Life insurance (4 x annual salary)

Flexible working

Job summary

St Giles Trust is seeking a compassionate practitioner to provide practical support to women involved in the criminal justice system, across custody and community settings. You’ll help identify priorities, access services and address barriers such as housing, mental health, substance use and finances.

You will carry out holistic assessments, co-produce risk plans, provide outreach, advocacy and referrals, and work with police and partner agencies.

Qualifications

• Experience in casework within criminal justice or safeguarding settings.
• Understanding barriers faced by women in the criminal justice system.
• Lived experience considered a plus.

Responsibilities

• Carry out holistic assessments and co-produce action and risk management plans with women.
• Provide outreach, advice and advocacy, connecting women with housing, benefits, health, education, training, employment and family support.
• Build effective relationships with police, community organisations and specialist services to strengthen referrals and joined-up support.
• Recognise safeguarding concerns, follow procedures and maintain professional boundaries.
• Keep accurate case records, capture outcomes and contribute to project monitoring and reporting.
• Plan positive case closures so women know where to turn for ongoing support.

Skills

Casework experience

Advocacy

Outreach

Relationship building

Job description

About the role

You’ll provide practical, compassionate and non-judgemental support to women involved in, or at risk of further involvement in, the criminal justice system. Working across police custody and community settings, you’ll help women identify their priorities, access specialist services and address barriers such as housing instability, mental health needs, substance use and financial pressures. Your work will support opportunities for diversion from prosecution where appropriate and help reduce future offending.

• Carry out holistic assessments and co-produce action and risk management plans with women.
• Provide outreach, advice and advocacy, connecting women with housing, benefits, health, education, training, employment and family support.
• Build effective relationships with police, community organisations and specialist services to strengthen referrals and joined-up support.
• Recognise safeguarding concerns, follow agreed procedures and maintain professional boundaries.
• Keep accurate case records, capture outcomes and contribute to project monitoring and reporting.
• Plan positive case closures so women know where to turn for ongoing support.

You’ll bring experience of casework and an understanding of the barriers women face in the criminal justice system, including the challenges of police custody or similar settings. Kind, adaptable and resilient, you’ll take a client-led approach and work collaboratively to help women make sustainable changes. We value relevant lived experience alongside experience gained through supporting others.

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Adult WorkforceDBS Check.

• competitive salary
• generous leave allowance
• staff pension
• flexible working
• a mentoring programme
• an advice and counselling service
• clinical therapist sessions
• life insurance (4 x annual salary)
• duvet days
• season ticket loan
• employee perks programme
• eye care voucher
• much more

We are an equity and inclusion confident employer.

We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges.

We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Fixed term contract until 31stMarch2028

Closing date: 07/Dec/2026 Interview date: 15/Dec/2026