Position title
Distribution Planner
Key responsibilities
- To coordinate and plan project activities within the team working with other project stakeholders to deliver agreed changes to ways of working
- To research, identify and implement changes and improvements to the distribution systems and processes.
- To advise/train and assist other stakeholders in relation to distribution systems and processes
- To engage with other stakeholders (Vendors and Customers in the main) to promote the benefits of the TMS system
- To assist with ensuring the optimum integrity of data within TMS and related systems
- To support Distribution related SPOT 2025 taskforces
- To coach and mentor team members/colleagues/vendors -
- Extract accurate data from systems and utilise this to build and distribute relevant reporting
- Lead by example and ensure regular and open communication with all stakeholders to keep them updated on business developments
- Work closely with stakeholders to formulate and implement short, medium and long-term plans.
- To provide cover for the team when and where required.
- Support the team on phase two and any future projects of the TMS roll out, identifying opportunities and change that will benefit the business.
Skills
- To communicate effectively and efficiently with all stakeholders both internal and external
- To use knowledge of distribution operations to optimise the benefits of the TMS system and distribution processes
- To build strong, professional relationships with customers and suppliers identifying their needs and implementing procedures to meet their requirements
- To have a proactive approach to and proven track record of problem solving
- Set and monitor progress towards the achievement of objectives and targets which support our customers and business needs
- Be able to work calmly under pressure and identify solutions to issues that may arise
- Be inquisitive and investigative in your approach to problem solving and challenge the status quo where necessary
- Have a drive to deliver excellence and see tasks through to the end while maintaining focus throughout.
- Be able to win over sceptical stakeholders by using accurate data and effective, factual communication
Behaviours
- To engage professionally and promote the TMS system where and when required
- To support the distribution management team with tasks and projects with enthusiasm and drive
- To show leadership when required and manage tasks and individuals effectivelyMust have a keen eye for detail and a continuous improvement mindset approaching problems/opportunities with a holistic approach
- To be responsible/accountable for their actions with a strong cost control mentality
- Ensure delivery of outstanding customer service and strive to constantly exceed expectations
- To field telephone enquiries and manage internal and external communications effectively, referring complaints or queries to the Senior Operations Manager where necessary.
- To Keep up to date with relevant industry legislation, regulations and internal compliance requirements continuously looking at self improvement.
Knowledge Essentials
- A knowledge of the waste industry
- An excellent knowledge of distribution and logistics operations
- An in depth knowledge of the Steadtler TMS system and MM
- Financial awareness
- Strong communication skills
- Previous supervisory experience
- An excellent knowledge of Microsoft Office
- Strong attention to detail
- A proven track record of problem solving
- A proven history of persuading/influencing other stakeholders
Qualifications
Transport Operations CPC (National and International)