Distribution Co ordinator

Pertemps Bond; Cardiff; On-site; GBP 29,000; Full time

Job summary

A leading distribution company is seeking a Distribution Coordinator in Cardiff. The role focuses on providing exceptional customer service by efficiently managing distribution plans and ensuring timely deliveries. Candidates should have strong organisational and analytical skills, proficiency in MS Office, and be able to communicate effectively across teams. The position offers a tailored salary, pension scheme, and generous leave benefits.

Benefits

Company Pension Scheme

33 days annual leave

Share Saver Scheme

Company Life Assurance Scheme

Employee benefits platform discounts

Broad learning opportunities

Qualifications

• Enjoy managing competing priorities in a dynamic environment.
• Strong analytical skills to generate insights from data.
• Proficient in MS Office and CRM software.

Responsibilities

• Maintain visibility of production and transport availability.
• Capture and place customer orders accurately.
• Build and optimise distribution plans to meet customer needs.
• Contact customers to confirm orders and changes.
• Ensure compliance in transport and distribution processes.

Skills

Managing competing priorities

Operations and logistics problem-solving

Effective communication

Organisational skills

Proficient in MS Office

Analytical skills

Attention to detail

Conflict resolution

Job description

DistributionCoordinator

£29,000

40 Hour week

Monday – Friday

Rotational shifts

7am – 4pm

730am -430pm

8am – 5pm

Cardiff

Position Overview

The primary responsibility of the Distribution Coordinator is to provide customers with the highest standards of customer service ensuring that we effectively plan and meet customer promises and deliver in full and on time, whilst optimising EBIT.

Key Responsibilities

• Maintain visibility of production and transport availability to enable proactive influencing of distribution plan development
• Capture and place customer orders in line with quotations ensuring that information is accurately captured within systems and in adherence with defined processes
• Build and optimise a distribution plan which enables product delivery to meet customer needs and which supports development of a balanced and efficient distribution plan, liaising with the Commercial Team, Operations Team and Transport Team where needed to enable this
• Plan driver rest times and proactively manage and enable adherence to H&S policy
• Contact all customers on the day prior to delivery to confirm orders and delivery schedule
• Respond to changes in the plan driven by customer circumstance, production availability etc, minimising customer impact where possible, proactively contacting customers to alert them to changes which will impact delivery
• Ensure transport and distribution process compliance and maintain data integrity to enable informed decision making, including the capture of declined orders and lost volume
• Build and maintain strong relationships with customers, over the phone, to understand potential sales opportunities and alert the Commercial Team where appropriate
• Proactively influence and review shared performance KPIs (eg. Plan adherence) to drive improvement in customer experience and distribution efficiency
• Implement changes to ways of working in line with Customer & Commercial Excellence initiatives.

Skills, Knowledge and Expertise

• You’ll enjoy managing competing priorities and a dynamic work environment
• Overcoming operations and logistics challenges to delight customers
• Highly effective communicator and facilitator, able to collaborate across teams and levels
• A self-starter who is commercially focused and responds appropriately on your own to improve outcomes and process’s and assumes responsibility for your own performance
• Strong organisational and multitasking skills
• Proficient in MS Office (Word, Excel and Powerpoint) Word and experience with CRM software
• Strong analytical skills with the ability to generate insights from data
• Strong verbal and written communication
• Attention to detail and a right first time attitude
• Effective conflict resolution and is adaptable and resilient.

Benefits

• A tailored, competitive salary
• Company Pension Scheme
• 33 days annual leave inclusive of bank holidays
• Share Saver Scheme
• Company Life Assurance Scheme
• Access to our employee benefits platform, giving you discounts on a wide variety of high street shops and brands
• Broad learning opportunities and career progression pathways.

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