Distribution Centre Team Manager

Clarks Outlet; Street; On-site; GBP 42,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Flexible working options

Career progression opportunities

Supportive culture

Comprehensive benefits

Job summary

Clarks Outlet in Somerset is seeking a proactive DC Team Manager to coach and develop a team of operatives, drive KPI achievement, and uphold a safe, culture-led working environment.

You will lead performance reviews, manage ER matters with the policy framework, and implement Six Sigma initiatives, with a requirement for a Yellow Belt and Level 3 apprenticeship background.

Qualifications

• Level 3 Apprenticeship or equivalent
• IOSH trained and aware of HSE policies
• Six Sigma Yellow Belt and ability to lead process improvements
• Experience managing a team in a distribution/warehouse setting
• Knowledge of DC processes and KPI delivery

Responsibilities

• Lead and coach a team of DC operatives to achieve KPIs and targets
• Maintain safety culture and ensure compliance with policies
• Manage Employee Relations issues per Company Procedures, engaging with Union when applicable
• Drive initiatives via Six Sigma and ensure Yellow Belt usage
• Regularly review performance and develop plans with individuals
• Deputise for the Shift Manager and cover shifts as required
• Oversee attendance, leave, and rotations across the team
• Communicate with other managers and build cross-functional networks
• Monitor KPI performance and staffing levels for continuous improvement

Skills

Level 3 Apprenticeship

IOSH

Six Sigma Yellow Belt

Team leadership

DC processes

Performance management

Communication

Budgeting & recruitment

Numeracy & literacy

Unionised environment

High Jump system

Excel & Microsoft

Education

Level 3 Apprenticeship

Tools

High Jump system

Excel

Microsoft packages

Job description

Location: Clarks Distribution Centre, Street, Somerset

The Role:

Fully accountable for coaching, mentoring and leading a team of DC operatives, enabling them to achieve KPI’s and commercial targets within a safe culture-led working environment.

• Regularly review own performance and maintain a personal development plan, (this will include a compulsory Academy Level 3 qualification), which represents your behaviours and areas of technical performance that need focus and improvement.
• Manage all Employee Relations issues fairly in accordance with Company Policies and Procedures in a timely manner engaging with Union when applicable.
• Drive the implementation and delivery of new initiatives through Six Sigma, to achieve the objectives set within the DC. All Team Managers require a minimum yellow belt qualification.
• All Health and Safety training, checks and record keeping are completed on time and accurately, to ensure compliance with Company Policies and relevant legislation
• Leadership experience including managing direct and indirect reports, coaching, giving feedback and developing team members.
• Communicate effectively with other managers within the DC. Developing a network of contacts outside Westway to further understanding of the end-to-end business processes.
• Deputise for the Shift Manager when requested or cover other shifts as and when required
• All Team Managers are trained and take personal ownership ensuring they are rotated throughout the year to work in all areas of the DC. (rotation will be minimum of twice yearly)
• Daily KPI’s and staffing levels are accurately managed and monitored for improvement.
• Highly motivated, engaged and productive team, using effective coaching and mentoring tools and skills.
• Team members have a regular one to one meeting with documented development plans which highlight any future aspirations.
• Appropriate and effective communication occurs within the team and everyone is well informed.
• A safe working environment is maintained and continually reviewed.
• All DC operatives within the team understand and adhere to Health and Safety Compliance Policies and Procedures.
• Successful integration of new starters and agency colleagues.
• Full accountability, management, tracking and adherence of Attendance and Annual Leave for the team. This will incorporate all Dayforce entries being correct ensuring the corrected payments are given to the operatives.
• Sickness absences are handled appropriately with full preparation with the aid of HR and Occupational Health. (Everwell Occupational Health).
• Support to the Shift Manager is provided to ensure the operation and teams deliver as one team.
• Role model and leadership behaviours are demonstrated in all activities, living the Clarks values, purpose and operating model.

About you:

• • Level 3 Apprenticeship
  • IOSH trained
  • Fully competent with Health & Safety processes and procedures
  • Six Sigma Yellow Belt
  • Managing and leading a team
  • DC processes and procedures
  • Managing & improving performance
  • Excellent communication and leadership skills
  • Managing budgets, training and recruitment
  • Good numeracy and literary skills
  • Previous experience of managing a highly engaged, motivated and productive team
  • Significant leadership experience including managing direct and in-direct reports, coaching and giving feedback and developing team members
  • Worked within a Unionised environment
  • Knowledge and experience in using the High Jump system
  • IT proficient and able to use a range of systems, including Excel and Microsoft packages

What We Offer

• Competitive salary
• Flexible working options
• Career development and progression opportunities
• Supportive and collaborative culture
• Comprehensive benefits package

Why join us?

At Clarks, you’ll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business.

About Clarks

Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825 when brothers James and Cyrus Clark made a slipper from sheepskin off-cuts. At the time, it was ground-breaking: a combination of invention and craftsmanship that has remained at the heart of what the brand does now. In the Clarks archive, more than 22,000 pairs of shoes have sparked revolutions and defined generations. From the original Clarks Desert Boot, first designed by Nathan Clark and launched in 1950, to the iconic Wallabee, each design has an instantly recognisable signature that makes it unmistakably Clarks.

Disclaimer

This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company’s discretion at any time, with or without notice.