Disrepair Surveyor

Fortus Recruitment Group; Romford; On-site; GBP 50,000 - 60,000; Full time

Job summary

A local authority in Romford seeks a Damp & Mould Surveyor to join their property services division. The role involves managing complex disrepair cases, preparing detailed reports, and ensuring compliance with legislation. Candidates should have experience in social housing and strong communication skills. Offering a salary of £50,000 - £60,000 per year, the position supports a commitment to customer service, aiming to make a positive impact on residents' lives.

Benefits

Essential Car User Allowance of £1,300 per annum

Qualifications

• Experience in a similar surveying role, ideally in social housing or local authority.
• Proven experience managing disrepair cases.
• Strong understanding of disrepair legislation.

Responsibilities

• Manage disrepair cases with accurate and detailed information.
• Inspect properties, prepare survey reports, and ensure compliance.
• Work closely with legal teams to resolve disrepair cases.

Skills

Customer service commitment

Strong communication skills

Organizational skills

Education

HNC qualification in a relevant discipline or equivalent experience

Tools

Microsoft Office

Job description

About the Role

Fortus are currently representing a local authority who are looking for a Damp & Mould Surveyor to join their property services division. This position is working on a newly won contract based in East London. We are looking to expand our Disrepair Surveying team and are seeking experienced Surveyors to join the Property Services function. Reporting to the Senior Disrepair Surveyor, you will manage a varied caseload of complex disrepair and complaint cases across a diverse housing portfolio.

Contract

Contract Type: Permanent, Full Time (35 hours per week)
Salary: £50,000 - £60,000 per annum (dependent on experience) plus Essential Car User Allowance of £1,300 per annum

Key Responsibilities

• Manage new and historic disrepair cases with a strong emphasis on accurate, detailed information to support clear and timely resolutions for residents.
• Inspect properties, prepare detailed survey reports and specifications, and ensure compliance with building standards and relevant legislation, including the Housing Conditions Protocol and the Fitness for Human Habitation Act.
• Work closely with in-house and external legal teams to support the resolution of disrepair cases.
• Manage a fast‑paced and varied workload, including project management, budget control and the ability to manage a fast‑paced and varied workload.
• Prioritise work independently and communicate professionally with a wide range of stakeholders, including residents, contractors, legal representatives and local authorities.
• Use digital systems for tracking and managing case information.

Customer Focus

This is a socially rewarding role that offers the opportunity to make a real difference to residents and the wider community. A strong commitment to customer service is essential. You will approach residents with empathy and professionalism, listening carefully to concerns and working collaboratively to find practical solutions to repair issues within their homes.

What You’ll Bring

• Experience in a similar surveying role, ideally within a social housing or local authority environment.
• Proven experience managing disrepair cases.
• Strong understanding of disrepair legislation and associated legal requirements.
• Sound knowledge of construction methods and building defects.
• Qualification to HNC level in a relevant discipline (or equivalent experience), with a commitment to ongoing professional development.
• Experience managing contractors and consultants to deliver works within agreed budgets and timescales.
• Excellent communication and influencing skills.
• Good working knowledge of Microsoft Office and the ability to use digital systems for case management.
• Strong organisational skills with the ability to prioritise effectively.
• High standards of customer service and complaint handling.

If you are interested in this position please apply or if you would like to have a confidential chat please call Josh Fenn at Fortus Recruitment Group.

Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer.