Disrepair Supervisor

Daniel Owen Ltd; Greater London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A property management firm in Greater London seeks a Disrepair Supervisor to oversee disrepair claims and ensure high-quality repairs. The ideal candidate has experience in social housing, excellent communication skills, and a technical qualification in construction or surveying. This full-time role emphasizes legislative compliance and resident satisfaction.

Qualifications

• Proven experience in a supervisory role within social housing or property maintenance.
• Strong understanding of landlord responsibilities and tenant rights.
• Knowledge of building pathology and diagnostic techniques.

Responsibilities

• Manage and oversee disrepair claims within legal timeframes.
• Conduct property inspections and specify required remedial works.
• Liaise with contractors and residents throughout the disrepair process.

Skills

Communication skills

Negotiation skills

Ability to manage multiple cases

Understanding of disrepair legislation

Education

Relevant technical qualification in construction or surveying

Job description

Overview

Disrepair Supervisor
Location: Brent
Contract Type: Full-time, Permanent

The Role

As a Disrepair Supervisor, you will take a lead role in managing and overseeing disrepair claims and major repairs within our housing stock. You will ensure that all works are completed to a high standard, within budget, and in line with legislative and regulatory requirements.

This is a crucial role that bridges our technical teams, legal departments, and residents - helping us resolve complex issues with empathy, professionalism, and efficiency.

Key Responsibilities

• Manage and oversee disrepair claims, ensuring all works are scheduled, delivered, and completed within legal timeframes.
• Conduct property inspections, diagnose defects, and specify required remedial works.
• Liaise with contractors, legal representatives, surveyors, and residents throughout the disrepair process.
• Monitor progress of works and maintain accurate records of inspections, schedules, and communications.
• Ensure all disrepair cases comply with the Housing Health and Safety Rating System (HHSRS), Section 11 of the Landlord and Tenant Act, and other relevant legislation.
• Support the wider repairs and maintenance team in driving service improvements and resident satisfaction.

About You

• Proven experience in a similar supervisory or surveyor role within the social housing or property maintenance sector.
• Strong understanding of disrepair legislation, including landlord responsibilities and tenant rights.
• Excellent communication and negotiation skills - capable of dealing sensitively with residents and stakeholders.
• Ability to manage multiple cases and projects simultaneously.
• Knowledge of building pathology and diagnostic techniques.
• Relevant technical qualification in construction, surveying, or property maintenance (e.g., HNC, CIOB, RICS, or equivalent).
• Full UK driving licence and access to a vehicle.

Ready to make a real difference in people's lives? Apply today by submitting your CV