Disrepair Supervisor

Fortus Recruitment Group; Greater London; On-site; GBP 35,000 - 48,000; Full time

Job summary

Fortus Recruitment Group is seeking an experienced Disrepair Supervisor to join the Property Services division in Finchley. The role involves overseeing contractors on a newly awarded contract, ensuring high standards, and delivering timely reports and cost-control measures.

You will liaise with scheduling teams, stakeholders and local authorities, conduct inspections, and provide MI to support quality and budget monitoring. A trade qualification and strong IT skills are required.

Qualifications

• Trade qualification in repairs sector (e.g., Plumbing, Carpentry, Electrical).
• Proven knowledge/experience in Legal Disrepair (essential).
• Previous supervisory experience in responsive repairs/minor works preferred.
• Strong IT literacy with MS Office and job management systems (Accuserv advantageous).
• Strong communication and interpersonal skills, written and verbal.
• Proactive, data-aware with ability to interpret data.
• Leadership and people management capability.

Responsibilities

• Liaise with works scheduling team and sub-contractors for accurate job information, timely reports, allocation, and invoicing.
• Carry out pre- and post-inspections to ensure high standards of works.
• Support the Service Delivery Manager in overseeing contractors and service delivery.
• Identify and implement process improvements to control costs and meet targets.
• Provide data, reports and MI to support quality control and budget monitoring.
• Monitor sub-contractor performance and attend monthly meetings.
• Liaise with stakeholders including legal, client representatives and local authorities.
• Manage day-to-day team administration.
• Attend client panels, consultations and stakeholder meetings.
• Act as a key contact for customers to resolve queries and complaints promptly.

Skills

Trade qualification

Legal Disrepair

Supervisory experience

IT literacy

MS Office

Driving licence

Tools

Accuserv knowledge

Job description

Disrepair Supervisor

Finchley

Property Services Division

Fortus Recruitment are currently representing a leading maintenance contractor who are seeking an experienced Disrepair Supervisor to join their Property Services division. This role is based in Finchley and sits on a newly awarded contract.

Key Responsibilities

• Liaise with the works scheduling team and sub-contractors to ensure accurate job information, timely report submissions, appropriate work allocation, and invoicing.
• Carry out pre- and post-inspections to ensure works are completed to a high standard.
• Support the Service Delivery Manager (SDM) in overseeing contractors to ensure excellent service delivery.
• Identify and implement process improvements to enhance efficiency, control costs, and meet agreed targets.
• Provide data, reports, and management information (MI) to support quality control and budget monitoring.
• Monitor sub-contractor performance and attend monthly meetings.
• Liaise with internal and external stakeholders, including legal departments, client representatives, and local authorities.
• Manage day-to-day team administration.
• Attend client panels, consultations, and stakeholder meetings.
• Act as a key point of contact for customers, ensuring queries and complaints are resolved promptly and professionally.

Skills, Qualifications & Experience

• Trade qualification (e.g., Plumbing, Carpentry, Electrical, or similar repairs sector trade).
• Proven specialist knowledge and/or experience in Legal Disrepair (essential).
• Previous supervisory experience, ideally within responsive repairs or minor works.
• Strong IT literacy, including MS Office (Excel, Word, PowerPoint, Outlook, Teams) and job management systems (Accuserv knowledge advantageous).
• Strong communication and interpersonal skills, both written and verbal.
• Numerate with good analytical skills and the ability to interpret data.
• Leadership and people management capability.
• Commercial awareness and understanding of cost efficiency.
• Resilient, able to work under pressure and meet deadlines.
• Proactive, hands-on, solutions-focused approach with a positive attitude.
• Strong customer focus and attention to detail.
• Experience managing specialist sub-contractors (preferred).
• Full, clean UK driving licence

Fortus Recruitment Group is an equal opportunities employe