Disrepair Supervisor

Midland Heart; Birmingham; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Van + Fuel Card

Medicash

Benefits portal

8% pension match

Job summary

Midland Heart is seeking a Disrepair Supervisor to lead our in-house maintenance team. You will oversee trade operatives and subcontractors on disrepair and damp/mould works, ensuring high-quality repairs and strict health and safety standards in tenanted homes.

You’ll act as an expert witness in legal disrepair cases, provide testimony and technical insight, and drive improvements across teams. This role focuses on performance management, customer service, and contract compliance.

Qualifications

• Relevant qualification in a building related discipline or site management.
• Experience acting as expert witness in disrepair cases.
• Supervisory experience in repairs/maintenance.
• Construction knowledge including Health & Safety and CDM Regulations.
• Budget management experience.

Responsibilities

• Supervising a team of Trade Operatives and sub-contractors in disrepair and Damp & Mould works in tenanted properties.
• Leading and motivating the team to maintain a high standard of repairs with strong health & safety.
• Acting as an expert witness in legal disrepair proceedings and hearings with professional testimony and evidence.
• Completing post inspections to ensure work meets specifications and contractual requirements.
• Conducting regular 1:1s and performance reviews to ensure high customer service and stakeholder satisfaction.
• Collaborating with other functions to implement data-driven improvements for tenants.

Skills

Team leadership

Expert witness

Health & safety

Budget management

Disrepair knowledge

Job description

Our growing In-House Maintenance Team is seeking an experienced, customer-focused supervisor to join us as a Disrepair Supervisor, to support the effective management of a multi-disciplined team of trade operatives, contractors and self-employed operatives. This is a great opportunity for a motivated people leader with a proven track record of driving team performance and improvement.

Your role will be crucial in ensuring our tenants homes are well maintained and remain places they are proud to call home. You will be joining a class-leading in-house repairs service, supervising a team of operatives and ensuring Midland Heart's professional standards are maintained on the front-line.

Your day-to-day responsibilities will include:

• Supervising a team of Trade Operatives and sub-contractors as they carry out disrepair and Damp & Mould works in tenanted properties.
• Leading and motivating the team to ensure a high standard of repairs are maintained whilst adhering to excellent health & safety standards in our homes.
• Acting as an expert witness in legal disrepair proceedings and hearings, providing professional testimony, technical evidence and insight into disrepair works, while ensuring compliance with current housing legislation and legal obligations.
• Completing post inspections of works to ensure everything is completed according to specification and is contractually compliant.
• Completing regular 1:1's and performance reviews to ensure individuals provide excellent customer service to both internal and external stakeholders.
• Collaborating with other business functions to implement data-driven improvements, always seeking to provide the best all-round service for our tenants.

Our ideal candidate?

• A relevant qualification in a building related discipline or site management or equivalent knowledge as demonstrated through a track record of relevant work experience.
• Previous experience acting as an expert witness in legal disrepair cases, with a strong understanding of relevant housing legislation, landlord responsibilities and legal obligations relating to property disrepair.
• Supervisory and team management experience in a repairs and maintenance setting.
• Construction knowledge or experience, including Health & Safety legislation & CDM Regulations.
• Experience managing budgets alongside the associated financial administration.

What’s on offer?

• competitive salary
• Van + Fuel Card
• Medicash
• benefits portal offering you discount with many big brands
• up to 8% matched pension contributions

Who are Midland Heart?

We're one team working together for our tenants. A large, ambitious housing organisation providing people with an affordable place to call home. We value people from all walks of life and strive to create an inclusive environment where you can grow your career and make an impact. We expect a lot from our people, but in return, you'll find a supportive and rewarding workplace where great people thrive.

Applications close at midnight on Tuesday 10th November 2026. Assessments are scheduled to take place across the 18 - 19 November 2026 but are subject to change. Please be advised however, that we reserve the right to close application prior to this date, dependent on the volume of applications that we receive.

We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.