Disrepair Co-ordinator

Gilmartins; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A family-run property maintenance firm is seeking an experienced Disrepair Coordinator to manage legal disrepair works. This role involves liaising with tenants, subcontractors, and site managers to ensure all operations run smoothly. Strong organizational skills, excellent communication, and proficiency in Microsoft Office, especially Excel, are essential. The position is full-time and requires working in the office during regular business hours with some weekend commitments.

Benefits

Excellent career development opportunities

Employee Welfare Scheme

Hamper at Christmas

Qualifications

• Experience in coordinating works in a property maintenance environment.
• Ability to learn SOR codes (schedule of rates).
• Experience in managing subcontractors.

Responsibilities

• Coordinate works for legal disrepairs with tenants and contractors.
• Raise purchase orders and send confirmation letters.
• Update CRM and ensure clients are informed.

Skills

Highly organised

Excellent time management

Self-starter

Excellent communication skills

Excellent MS Office skills

Tools

Microsoft Excel

Microsoft Outlook

Job description

We are recruiting for an experienced Disrepair Coordinator ideally with a background in property maintenance.

The Role

The role is coordinating works for legal disrepairs. This involves liaising with tenants, subcontractors and Site Managers, raising PO's, sending letters confirming dates of work, ensuring the client(s) is updated, ensuring all spreadsheets and CRM systems are updated.

This is a fast-paced position working to targets and deadlines which can be pressurised.

Our ideal person will have knowledge of or be able to learn SOR codes (schedule of rates) and have run subcontractors before.

About Gilmartins

Gilmartins is a family owned and run business; our staff are valued and our ethos is to promote from within. Where your career progresses with us is shaped by your own ambition, personal drive, performance and skills

its all in your hands!

We work in social housing and provide reactive repairs, planned and voids projects for local authorities and housing associations.

Gilmartins office is on the Woodside Estate in Houghton Regis (Houghton Hall Park LU5 5YG) to a modern, well equipped office and great facilities.

Main Responsibilities

• Liaising with tenants, subcontractors, Site Managers to arrange for works to be carried out
• Raising purchase orders
• Sending letters to tenants confirming works
• Ensuring the client is kept informed
• Updating both our CRM and the clients CRM
• Updating Excel spreadsheets

Essential Skills / Experience for this role

• Highly organised
• Excellent time management
• Self-starter who is able to manage own time and priorities
• Excellent communication skills both verbal and written
• Excellent MS Office skills especially Excel and Outlook

Company Benefits

• Excellent career development opportunities
• Employee Welfare Scheme
• access to a range of support and advice by telephone.
• Hamper at Christmas

This is a full-time office-based (not remote working ) position.

Our hours of work are 8am to 5pm Monday to Friday and this role requires working until 6pm and 1 Saturday or Sunday each month. Extra hours are paid at standard rate in addition to salary.