Dispensing Pharmacy Assistant | The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust

Queen Elizabeth Hospital King's Lynn; King's Lynn and West Norfolk; On-site; GBP 20,000 - 24,000; Full time

Job summary

A healthcare facility in King's Lynn is seeking a Pharmacy Assistant to support the dispensary team. Responsibilities include handling prescriptions, ensuring medication dispensing, and providing excellent patient service. The position offers training for NVQ Level 2 in Pharmacy Services, with a commitment to staff development and mentorship. This role is part of a dynamic team working towards enhancing healthcare services in the community.

Benefits

Training and development opportunities

Community atmosphere

Qualifications

• Willingness to complete in-house competencies.
• Ability to handle queries from patients and healthcare professionals.

Responsibilities

• Receipt of prescriptions and medication charts.
• Collecting prescription charges from eligible patients.
• Labelling and dispensing medications.

Skills

Attention to detail

Problem-solving skills

Team player

Flexibility

Education

NVQ Level 2 in Pharmacy Services

Job description

We are pleased to offer this vacancy for a Pharmacy Assistant to join our dispensary team.

You will work alongside pharmacists, pharmacy technicians and assistants to provide a patient focused dispensing service and will be prepared to complete in-house competencies and a NVQ level 2 in Pharmacy Services to support all the activities detailed in the job description.

You will be a team player, have good attention to detail, possess good problem-solving skills and a flexible approach to work.

We are dedicated to helping you develop your talent, therefore training, and development opportunities tailored to you will be provided in this role. This will start with enrolment onto the NVQ Level 2 in Pharmacy Services with on-going support and mentorship.

Responsibilities:

• Receipt of prescriptions from patients, their relatives and other healthcare professionals at the dispensary reception.
• Ensuring that the prescription charge is collected from eligible patients seen at the dispensary reception.
• Receipt of medication charts and controlled drug books from other healthcare professionals at the dispensary reception.
• Answering the telephone and dealing with queries from patients, their relatives and other healthcare professionals regarding stocks held and medications which are ready for collection within own limitations referring queries as appropriate.
• Labelling and dispensing of in-patient, out-patient prescriptions discharge prescriptions and Controlled Drugs.

There’s never been a more exciting time to join TeamQEH. We’re working on a once in a generation opportunity to build a new state-of-the-art hospital and we are also carrying out on one of the biggest pieces of digital transformation work we’ve ever undertaken.

Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.

At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.

We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as ‘Good’, and we are proud to be a place to learn and grow through recognised learning and apprenticeships.

We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.

Please refer to the attached Job Description and Person Specification for more information on this exciting opportunity

This advert closes on Wednesday 10 Dec 2025