Dispensing Pharmacy Assistant

NHS; King's Lynn; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading healthcare provider in King's Lynn is seeking a Dispensing Pharmacy Assistant to join their dispensary team. You will work with pharmacists to provide a patient-focused dispensing service, and complete in-house competencies and an NVQ Level 2 in Pharmacy Services. The ideal candidate is a team player with good attention to detail. This role offers training and development opportunities to support your growth in pharmacy services.

Benefits

Training and development opportunities

Flexible working environment

Qualifications

• Ability to work in an organized manner, in a busy environment.
• Experience of working in pharmacy.
• Ability to work accurately following accepted methods.

Responsibilities

• Receipt of prescriptions from patients and professionals.
• Ensure prescription charges are collected.
• Labelling and dispensing of medications.
• Answer telephone queries regarding medications.

Skills

Good attention to detail

Problem-solving skills

Good interpersonal skills

Good mathematical skills

Education

2 GCSE's grade C or above including English and Mathematics

NVQ Level 2 in Pharmacy Service Skills or equivalent

Job description

Dispensing Pharmacy Assistant

The closing date is 10 December 2025

We are pleased to offer this vacancy for a Pharmacy Assistant to join our dispensary team.

You will work alongside pharmacists, pharmacy technicians and assistants to provide a patient focused dispensing service and will be prepared to complete in‑house competencies and an NVQ level 2 in Pharmacy Services to support all the activities detailed in the job description.

You will be a team player, have good attention to detail, possess good problem‑solving skills and a flexible approach to work.

We are dedicated to helping you develop your talent, therefore training and development opportunities tailored to you will be provided in this role. This will start with enrolment onto the NVQ Level 2 in Pharmacy Services with on‑going support and mentorship.

Main duties of the job

• Receipt of prescriptions from patients, their relatives and other healthcare professionals at the dispensary reception.
• Ensuring that the prescription charge is collected from eligible patients seen at the dispensary reception.
• Receipt of medication charts and controlled drug books from other healthcare professionals at the dispensary reception.
• Answering the telephone and dealing with queries from patients, their relatives and other healthcare professionals regarding stocks held and medications which are ready for collection within own limitations, referring queries as appropriate.
• Labelling and dispensing of in‑patient, out‑patient prescriptions, discharge prescriptions and Controlled Drugs.

About us

There's never been a more exciting time to join TeamQEH. We're working on a once in a generation opportunity to build a new state‑of‑the‑art hospital and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken.

Our new electronic patient record (EPR) will replace paper‑based patient records from 2026 and will lead to better, safer, joined‑up care at The Queen Elizabeth Hospital and beyond.

At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community‑based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.

We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as ‘Good’, and we are proud to be a place to learn and grow through recognised learning and apprenticeships.

We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award‑winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.

Please refer to the attached Job Description and Person Specification for more information on this exciting opportunity.

Qualifications/training and professional development

• 2 GCSE'S grade C or above to include English and Mathematics
• NVQ Level 2 in Pharmacy Service Skills or equivalent GCSE grade C or above in Science

Experience

• Ability to work in an organised manner, in a busy environment
• Experience of working in pharmacy

Skills, abilities, and knowledge

• Ability to work in an accurate manner, following accepted methods of good practice and laid down SOP's
• Good interpersonal skills
• Good mathematical skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

The Queen Elizabeth Hospital King's Lynn NHSFT