Dispensing Optician | Patient-Care Focused Optical Advisor

Flame Healthcare Limited; Haverhill; On-site; GBP 30,000 - 31,000; Full time

Job summary

Flame Health Optometry in the Haverhill area of Suffolk is recruiting a Dispensing Optician or experienced Optical Advisor to support customers through their optical journey. The role focuses on dispensing and personal guidance on frames and lenses, with accurate measurements and proper fitting.

You will work closely with colleagues to balance clinical excellence with strong customer service, while developing dispensing skills in a supportive team environment.

Qualifications

• Qualified Dispensing Optician or experienced Optical Advisor.
• Strong dispensing knowledge of frames and lenses.
• Excellent customer service and communication skills.

Responsibilities

• Support customers throughout their optical journey from initial consultation through dispensing and collection.
• Provide personalised advice on frames and lenses based on visual requirements, lifestyle and budget.
• Take accurate measurements and ensure spectacles are fitted correctly while maintaining professional standards.
• Work closely with store colleagues to contribute to clinical and commercial objectives and build positive customer relationships.

Skills

Dispensing knowledge

Customer service

Communication skills

Optical knowledge

Education

Qualified Dispensing Optician

Experienced Optical Advisor

Job description

Flame Health Optometry in the Haverhill area of Suffolk is recruiting a Dispensing Optician or experienced Optical Advisor to support customers through their optical journey. The role focuses on dispensing and personal guidance on frames and lenses, with accurate measurements and proper fitting.

You will work closely with colleagues to balance clinical excellence with strong customer service, while developing dispensing skills in a supportive team environment.