Dispensing Optician: Clinical Expert & Customer Care Leader

Boots; Eastbourne; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption/

Job summary

Boots Opticians in the United Kingdom seeks a qualified Dispensing Optician to provide expert eyewear advice and ensure exceptional customer care in-store.

You’ll work under the Store Manager, guiding the Optical team with your knowledge, helping customers choose the right eyewear and ensuring compliant dispensing and service delivery across the day.

This role offers progression across clinical and leadership pathways within Boots Opticians and emphasizes CPD development and patient-focused care.

Qualifications

• Registered with the General Optical Council (GOC).
• Completion of CPD training as part of the GOC requirement.

Responsibilities

• Providing clinical support in store for regulated dispensing.
• Inspiring your Optical team by sharing your knowledge to offer the very best service.
• Listening to the needs of customers and offer expertise and advice.
• Helping customers to choose the correct eyewear and guidance to ensure the best product for their needs.
• Supporting the team to deliver an efficient model day and operational processes to ensure the business trades legally.
• Providing expert knowledge for patients with more specialist requirements.

Skills

GOC registered

CPD training

Job description

Boots Opticians in the United Kingdom seeks a qualified Dispensing Optician to provide expert eyewear advice and ensure exceptional customer care in-store.

You’ll work under the Store Manager, guiding the Optical team with your knowledge, helping customers choose the right eyewear and ensuring compliant dispensing and service delivery across the day.

This role offers progression across clinical and leadership pathways within Boots Opticians and emphasizes CPD development and patient-focused care.