Dispensing Optician

Boots; Leeds; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Discretionary annual bonus

Employee discounts

Flexible benefits

Boots Retirement Savings Plan

24/7 counselling access

Job summary

Boots Opticians is seeking a qualified Dispensing Optician to deliver high-level customer care and expert advice in-store. You will provide clinical support for regulated dispensing, inspire the Optical team, and help customers select eyewear that best suits their needs.

Reporting to the Store Manager, you will ensure day-to-day operations run smoothly, remain compliant with regulations, and share your knowledge to maintain exceptional service standards for every customer.

Qualifications

• Registered with the GOC.
• Complete CPD training as part of the GOC requirement.
• Opportunity for clinical leadership and mentoring within the Optical team.
• Promote best-in-class service and compliance in-store.

Responsibilities

• Provide clinical support in store for regulated dispensing.
• Inspire the Optical team by sharing knowledge to deliver the best service.
• Listen to customer needs and offer expertise and advice.
• Help customers choose eyewear and ensure the product matches their needs.
• Support the team to deliver efficient day-to-day operations and legal compliance.
• Provide expert knowledge for patients with specialist requirements.

Skills

Customer care

Clinical advice

Team leadership

CPD adherence

Eyewear guidance

Education

GOC Registered Dispensing Optician

Job description

As a qualified Dispensing Optician, you will be providing a high level of customer care and expert advice to make a real difference to our customers and keep them coming back. You will work in one of our stores, reporting to the Store Manager.,

• Providing clinical support in store for regulated dispensing
• Inspiring your Optical team by sharing your knowledge to offer the very best service.
• Listening to the needs of customers and offer expertise and advice.
• Helping our customers to choose the correct eyewear and offer guidance to ensure our customers receive the best product suited to their need.
• Supporting the team to deliver an efficient model day and operational processes to ensure that the business trades legally.
• Providing expert knowledge for patients with more specialist requirements.

What you'll need to have (our must-haves)

• Registered with the General Optical Council (GOC)
• Passion for your own learning and development, completing all CPD training as part of the GOC requirement. At Boots Opticians, your clinical career can go in many directions - from clinician and non-clinical leadership roles to even owning your own Boots Opticians store through our Franchise Academy. Whatever path you choose, we'll help you get there. Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots Opticians and may not be accurate.

A bit about us At Boots Opticians, we help everyone see what's possible, from our customers to our colleagues. We're a proud equal opportunity employer, and the diversity of our colleagues is so important to us, as we create a positive and inclusive workplace for everyone who steps through the door. With a supportive team and trusted brand behind you, join us, and be brilliant with Boots.

What's next?

Where a role is advertised as full-time, we are open to discussing part-time and job share options.

If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.

This role requires the successful candidate to complete a pre-employment check after receiving an offer. Depending on your location, you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable Groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.