Dispensing Optician

Boots UK; Kendal; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading optician retailer in the UK is seeking a qualified Dispensing Optician to provide exceptional customer care and expert advice. You will work in store, help customers choose the right eyewear, and support your team in delivering top-notch service. Candidates must be registered with the GOC and exhibit a passion for continuous learning. This role fosters inclusivity and offers a range of benefits, ensuring a positive work environment while making a difference in customer experiences.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Access to free 24/7 counselling and support

Qualifications

• Expertise in providing clinical support in regulated dispensing.
• Strong ability to listen to customer needs and offer advice.

Responsibilities

• Provide clinical support in store for regulated dispensing.
• Inspire the Optical team to offer the best service.
• Help customers choose the correct eyewear.

Skills

Clinical support expertise

Customer care

Knowledge of eyewear

Embracing new technology

Education

Registered with the General Optical Council (GOC)

Job description

As a qualified Dispensing Optician, you will be providing a high level of customer care and expert advice to make a real difference to our customers and keep them coming back. You will work in one of our stores, reporting to the Store Manager.

Responsibilities

• Providing clinical support in store for regulated dispensing
• Inspiring your Optical team by sharing your knowledge to offer the very best service.
• Listening to the needs of customers and offer expertise and advice.
• Helping our customers to choose the correct eyewear and offer guidance to ensure our customers receive the best product suited to their needs.
• Supporting the team to deliver an efficient model day and operational processes to ensure that the business trades legally.
• Providing expert knowledge for patients with more specialist requirements.

Qualifications

• Registered with the General Optical Council (GOC)
• Passion for your own learning and development, completing all CPD training as part of the GOC requirement.

Preferred

• Ability to embrace new technology
• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• including holiday buying, discounted gym membership, life assurance, activity passes and more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at . Please note, any salary estimates given on third‑party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots Opticians? At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal‑opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let's see what's possible when we change for the better.

What's next: After submitting your application online, it will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. Where a role is advertised as full‑time, we are open to discussing part‑time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide to help you to be at your best. This role requires the successful candidate to complete a after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.