Dispensing Assistant - 6 month FTC

Pharmacy2U; Leeds; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Contributory pension

Sick pay

Long-service awards

Refer-a-friend bonuses

Registration fees covered

Cycle to Work

Green Car schemes

Private healthcare insurance

Employee assistance

Job summary

Pharmacy2U Ltd. is seeking a Dispensing Assistant at our Leeds site to join the nation’s largest online pharmacy. You will help dispense prescriptions accurately, support the clinical team, and maintain high quality standards in a fast-paced environment.

The role is a 6-month FTC, full-time, Monday to Friday, 09:00–17:00, in Leeds LS14 2LA, with a salary of £13.65 per hour and a comprehensive benefits package. Applicants must have right to work in the UK and relevant dispensing qualifications.

Qualifications

• Excellent verbal and written communication skills.
• Strong organisational skills and ability to prioritise tasks.
• Experience working in a deadline-driven environment.
• Accuracy and attention to detail are critical.

Responsibilities

• Ensure all prescriptions received are dispensed accurately and within service timelines.
• Support the clinical team with day-to-day operational activities.
• Adhere to dispensary operating procedures and contribute to dispensing quality and performance targets.
• Collaborate with Customer Service, Purchasing, Operations and Pharmacists.

Skills

Attention to detail

Communication skills

Organisational skills

Teamwork

Deadline-driven

Education

NVQ Level 2 in Pharmacy Service Skills (Dispensing) or equivalent dispensing qualification

Job description

Role:Dispensing Assistant

Location: Victoria Road, Leeds LS14 2LA

Salary: £13.65 per hour, plus extensive benefits

Contract type: 6 Months FTC

Employment type: Full time

Working hours:Monday to Friday, 09:00 to 17:00

Do you want to work for the nation’s largest online pharmacy ensuring excellence for all our patients? We’re a market leader in the pharmacy world, with 25 years’ experience, helping over 1.8 million patients in England manage their NHS prescriptions from request through to delivery. We are Great Place to Work certified as we consider colleague experience a top priority every day, and as a certified B Corp we also meet high standards of social and environmental responsibility. Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient‑centric digital healthcare provider. We are committed to continuing to develop a positive, open and honest working environment for all.

Be part of a team that makes a real difference to patients every day. In this role, you will play a key part in delivering a safe, efficient, and high‑quality prescription service.

Working in a fast‑paced and collaborative environment, you will help drive operational excellence by accurately dispensing prescriptions, meeting service targets, and maintaining exceptional quality standards. You’ll contribute to continuous improvement, champion best practices, and work closely with colleagues to ensure every prescription is handled with care, accuracy, and professionalism.

This is an opportunity to combine attention to detail with a meaningful purpose, supporting the delivery of outstanding patient care at scale.

Why you’ll love working with us

We believe great people deserve great support. That’s why we offer a benefits package designed to look after your health, finances, career and life outside work.

Financial security & rewards

• Competitive contributory pension
• Occupational sick pay
• Long-service awards and refer-a-friend bonuses
• Professional registration fees covered (GPhC, NMC, CIPD and more)
• Cycle to Work and Green Car schemes (subject to eligibility)

Family-friendly

• Enhanced maternity and paternity pay
• Flexible hybrid working to help balance work and home life

Health & wellbeing

• Private healthcare insurance at discounted rates (Aviva)
• Employee Assistance Programme and in‑house mental health support
• Access to discounted gym memberships via Blue Light Card and benefits schemes
• Regular health and wellbeing initiatives

Career growth

• Strong commitment to CPD, training and professional development

Time off & flexibility

• 25 days’ annual leave, increasing with service
• Buy and sell holiday scheme

Everyday perks & exclusive discounts

• Blue Light Card and employee discount platform
• Exclusive discounts at The Springs, Leeds
• 25% off health & beauty purchases
• 25% off Pharmacy2U Private Online Doctor services

Culture & community

• Regular social events throughout the year

What you’ll be doing?

• Ensure all prescriptions received are dispensed accurately and within agreed service timelines.
• Support the clinical team with day-to-day operational activities.
• Follow P2U dispensary operating procedures and contribute to achieving dispensing quality, accuracy, and performance targets.
• Adhere to all legal, ethical, professional, and company standards and requirements.
• Thrive in a fast‑paced, high‑volume environment while maintaining attention to detail.
• Contribute to individual and team performance goals that support wider business objectives.
• Take ownership of prescription labelling, accuracy, and quality throughout the dispensing process.
• Collaborate effectively with key teams across the business, including Customer Service, Purchasing, Operations, and Pharmacists.
• Help foster a positive, inclusive, and supportive workplace culture where colleagues can perform at their best.

Who are we looking for?

• A proactive and self‑motivated individual who demonstrates initiative and takes ownership of their work.
• Proven ability to work effectively both independently and as part of a collaborative team.
• Strong organisational skills, with the ability to prioritise tasks and manage workloads in a fast‑paced environment.
• Excellent verbal and written communication skills, with the confidence to build positive working relationships across teams.
• A high level of accuracy and attention to detail, with a commitment to delivering quality outcomes.
• Experience working in a deadline‑driven environment and successfully managing competing priorities.
• A good understanding of the importance of compliance, with experience working within established policies, procedures, and regulatory requirements.
• Experience working in a role where accuracy, quality, and attention to detail are critical.
• A positive and adaptable approach, with a willingness to contribute to a supportive and collaborative team culture.
• NVQ Level 2 in Pharmacy Service Skills (Dispensing) or equivalent dispensing qualification.
• Previous experience working in a pharmacy dispensing environment.

Applicants must prove they have the right to live in the UK.

All successful applicants will be required to undergo a DBS check.