Dispenser/Dispensary Supervisor- General Practice

Taurus Healthcare Limited; Hereford; On-site; GBP 60,000 - 80,000; Part time

Job summary

A healthcare provider in Hereford is seeking a qualified part-time Dispenser to manage the dispensing of medications and support the dispensary supervisor. This role requires NVQ Level 2/3 in dispensing and emphasizes communication and time management skills. Responsibilities include checking prescriptions for accuracy, managing stock levels, and assisting patients with inquiries. The position offers £12.85 per hour and involves working three days a week, requiring flexibility and team collaboration.

Qualifications

• Experience of working in a dispensary.
• Experience of working in primary care.
• Broad knowledge of General Practice.
• Experience working with the general public/patients.

Responsibilities

• Responsible for checking all medicines dispensed.
• Collecting prescription charges.
• Dispensing medicines to the entitled population safely and accurately.
• Maintaining stock levels and reordering.

Skills

Excellent communication skills

Ability to manage stock

Problem solving

Time management

Interpersonal skills

Education

GCSE (or equivalent) English & Maths at Grade C or above

Job description

Dispenser/Dispensary Supervisor- General Practice

* Taurus Healthcare are advertising this position on behalf of Ryeland Surgery*

The successful applicant will be responsible forthe processing of prescriptions in accordance with practice policy and extantlegislation. In addition, the post-holder will be required to support thedispensary supervisor / Lead GP in ensuring a high-level of service isdelivered at all times, whilst supporting the multi-disciplinary team in linewith the strategic objectives of the practice.

We are looking for a qualifieddispenser(NVQ Level 2/3) for this post.

* Closing Date for this vacancy is Tuesday 6th January 2026*

* Interviews are expected to take place on Wednesday 14th January 2026*

*This is a part time position working 22.5 hours over three days (07:30-15.30 on Monday, Tuesday and Thursday)

Main duties of the job

We are seeking a part-time, enthusiastic, and qualified Dispenser (NVQ Level 2/3) to join our friendly dispensary team.

Our dispensary plays a key part in looking after our patients ensuring their medications are prepared safely, accurately and on time. The ideal candidate will be flexible, organised, and a strong team player and able to offer friendly support to our patients.

Main duties of the job

• Dispensing and checking medication in line with legal and practice standards
• Helping patients with prescription queries and collecting charges
• Processing repeats and keeping accurate electronic records
• Supporting stock control, ordering, and rotation
• Maintaining a safe, tidy dispensary and following SOPs
• Working closely with GPs, nurses, and reception teams

Please see the Job Description and Person Specification for further information.

About us

We are a friendly,dynamic and forward- thinking GP practice whose clinical team includes GPs,Practitioners, Clinical Pharmacists, FCPs, Practice Nurses, HealthcareAssistant, Dispensers and Social Prescribers. We are also a training practiceand host a Research Nurse.

The practiceoperates across two sites which together serve over 19,000 registeredpatients. This post is based in ourbranch surgery in Bodenham.

We are active members of our Primary Care Network (PCN) and aremembers of a GP federation.

Informal enquiries and visits welcome - pleasecontact the Business Managerat [e-mail]

We reserve the right to close this vacancyearly if we receive sufficient applications for the role. Therefore, if youare interested, please submit your application as early as possible.

*Pleaseconfirm whether or not you would be available on 14 January 2026 if invited forinterview *

Job responsibilities

The following are the core responsibilities of the Dispenser. There may be on occasion, arequirement to carry out other tasks; this will be dependent upon factors such asworkload and staffing levels:

a. To be responsible for checking all medicines dispensed, ensuring there are nodiscrepancies.

b. Dispensing medicines to the entitled population safely and accurately.

c. Collecting prescription charges in accordance with dispensary protocol.

d. Maintaining stock levels within the dispensary, liaising with the lead dispenser tofacilitate reordering.

e. Receiving and storing supplies in accordance with current policy, ensuring the coldchain is maintained where applicable.

f. Ensuring controlled drugs are dispensed in accordance with practice policy.

g. Safe disposal of returned and / or out of date medicinesh.

h. Ensuring all repeat prescriptions are processed within agreed time-frame.

i. Providing patients with advice regarding all prescription matters.

j. Process prescription requests via email, phone, fax, face-to-face and online.

k. Processing Dossett boxesl.

l. Assisting the Dispensary Supervisor in the preparation of monthly returns.

m. Maintaining a clean and safe working environment at all times.

n. Maintain accurate records at all times, coding entries appropriately.

*Pleaseread the attached Job Description and Person Specification for full details of the role *

Person Specification

Other Requirements

• Flexibility to work outside of core office hours.
• Evidence of continuing professional development.

Experience

• Experience of working in a dispensary.
• Experience of working in primary care.
• Broad knowledge of General Practice.
• Experience working with the general public/patients.

Skills

• Excellent communication skills (written and ora
• Clear, polite telephone manner.
• Competent in the use of Office and Outlook.
• Ability to promote best practice regarding all pharmaceutical
• matters.
• Effective time management (Planning & Organising)
• Capable of managing payments (invoices, cash etc)
• Ability to work as a team member and autonomously.
• Good interpersonal skills.
• Problem solving & analytical skills.
• Ability to follow policy and procedure.
• Ability to effectively manage stock, including ordering,

Personal Qualities

• Polite and confident.
• Flexible and cooperative.
• Motivated.
• Forward thinker.
• High levels of integrity and loyalty.
• Sensitive and empathetic in distressing situations.
• Ability to work under pressure.

Qualifications

• GCSE (or equivalent) English & Maths at Grade C or above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£12.85 an hourfrom £12.85 per hour depending on experience