Dispensary Operation Manager

NHS; Torquay; On-site; GBP 38,000 - 47,000; Full time

Job summary

A healthcare provider in Torquay is seeking a Dispensary Operations Manager to oversee the Outpatients pharmacy. Responsibilities include staffing management and ensuring high-quality patient service. The ideal candidate will be an Accuracy Checking Technician, adept at managing pharmacy operations and improving patient care. Competitive salary between £38,682 and £46,580 per year offered.

Qualifications

• Experience of checking complex prescriptions e.g. oncology, paediatrics.
• Evidence of continuing professional development.

Responsibilities

• Organise staffing rotas and lead the dispensary team.
• Undertake final accuracy check on prescriptions.
• Support delivery of first-class patient service.

Skills

Excellent communication skills

Organisational skills

Quality-oriented

Ability to work on own initiative

Attention to detail

Education

Registered with the General Pharmaceutical Council as a technician

Job description

Dispensary Operation Manager

The closing date is 13 November 2025

SDH Developments Ltd, a wholly-owned subsidiary company of Torbay and South Devon NHS Foundation Trust, provides pharmacy services to patients and visitors attending the Outpatients Department at Torbay Hospital. These services continue to develop, and we are now looking for a Dispensary Operations Manager who is already a qualified accuracy checking technician to join our team.

In this role you will be responsible for the day-to-day operations of the Outpatients pharmacy at Torbay Hospital, reporting directly to the Superintendent Pharmacist. This will include the organisation of staffing rotas, leading, motivating and guiding the dispensary team to ensure all operational tasks are completed, and supporting the team to deliver first-class patient service. As an Accuracy Checking Technician you will also be required to undertake a final accuracy check on prescriptions to support the checking rota.

You will be registered with the General Pharmaceutical Council. You will have excellent communication, organisational and customer service skills, and be an effective team player.

Torbay and South Devon NHS Foundation Trust is recognised at a national level as a progressive and successful organisation. The primary objectives of this outpatient pharmacy are to improve patient safety, improve the patient experience, and to allow further investment in healthcare facilities in South Devon.

Main duties of the job

• Be responsible for the day-to-day operations of the Outpatients pharmacy at Torbay Hospital, reporting directly to the Superintendent Pharmacist.
• Organise staffing rotas, lead, motivate and guide the dispensary team to ensure all operational tasks are completed, and support the team to deliver first-class patient service.
• Support line management of the dispensary team and deputise for the Superintendent at meetings if necessary.
• As an Accuracy Checking Technician, undertake a final accuracy check on prescriptions to support the checking rota.

About us

If you are looking for a challenging role in which to develop your skills and knowledge in a fast-paced environment where no two days are ever the same, this post will provide an excellent opportunity for you.

SDH Developments Ltd, a wholly-owned subsidiary company of Torbay and South Devon NHS Foundation Trust, provides pharmacy services to patients and visitors attending the Outpatients Department at Torbay Hospital. These services continue to develop, and we are now looking for a Dispensary Operations Manager who is already a qualified accuracy checking technician to join our team.

Why work with us? Torbay Hospital provides acute care for the local community and is a hotspot for those considering living by the sea or within half an hour of Dartmoor National Park and an hour to Exmoor National Park. Plymouth and Exeter are also within a short drive to enjoy culture, maritime history and shopping experiences.

Job responsibilities

Full vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification. If you are interested and would like to know more or to arrange an informal visit, please contact Simon Gardner - Superintendent Pharmacist on 01803 656011.

Person Specification

Knowledge & Experience

• Excellent communication skills both written and verbal; computer literate
• Understanding of Health & Safety Legislation and Risk Management
• Well-developed organisational, time management and planning skills; ability to organise workload and prioritise effectively
• Quality-oriented; strives for continuous improvement
• Ability to work on own initiative
• Pays attention to detail
• Methodical, accurate and analytical
• Able to work effectively as part of a team
• Conscientious, motivated, reliable and resourceful
• Understanding of the NHS and the role of Pharmacy

Qualifications & Training

• Registered with the General Pharmaceutical Council as a technician
• Evidence of continuing professional development

Specific Skills

• Experience of checking complex prescriptions e.g. oncology, paediatrics
• Previously held or an organisational level support function role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Torbay and South Devon NHS Foundation Trust

£38,682 to £46,580 a year, depending on Qualification & Experience