Dispensary Assistant

CVS Group; Stevenage; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading veterinary services provider in the UK is looking for a Dispensary Assistant to manage the dispensary area. The ideal candidate has experience in dispensary or pharmacy and strong customer service skills. Responsibilities include stock management and preparation of prescription medicines. The role offers a supportive team environment and generous annual leave. Please ensure you have the Right to Work in the UK to apply.

Benefits

Generous annual leave (5 weeks plus Bank Holidays)

Staff discount scheme

Employee Assistance Programme

Qualifications

• Previous dispensary/pharmacy experience is ideal.
• Willingness to work towards a qualification is essential.
• Strong empathy with excellent communication skills.

Responsibilities

• Manage stock and perform stock rotations.
• Process stock wastage and unpack orders.
• Prepare and dispense prescription medicines as instructed.

Skills

Customer service skills

Attention to detail

Communication skills

IT competence

Teamwork skills

Calmness under pressure

Education

Dispensary or SQP qualification

Tools

Microsoft Office

Job description

Location: Roebuck Veterinary Group, Great Ashby Hospital, SG1 6DU

Contract: Maternity cover

Hours: 40hrs

Shift Pattern: 8am - 5pm Monday - Friday

About Roebuck Veterinary Group

Take a look at the practice here: Roebuck Veterinary Centre, Stevenage | The Vet Collection

About CVS

CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories and e-commerce division.

Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day.

Take a look at our short film to recognise the remarkable work that our Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK: CVS Ode to Veterinary Professionals

About the role

We are looking for an enthusiastic, organised and professional individual to run our dispensary. A professional telephone manner and love of animals is essential. You should be a great problem solver and able to demonstrate excellent client care and communication skills.

You will have a strong track record in the delivery of exceptional client service and a good understanding of pharmacy dispensing. Within this role you will help to run the dispensary area including stock management and dispensing of medication.

Day-to-day duties will include:

• Stock management to include stock rotation, processing stock wastage, unpacking orders
• Management of our ordering system and routine checks of stock levels
• Keeping the stockroom clean and tidy
• Bi-annual stocktake
• Checking and unloading deliveries and entering the details accurately into the computer system
• Checking invoices
• Labelling products and positioning correctly on shelves or in fridge or other correct storage place
• Assisting in the upkeep of records and checking for and dealing with expired stock, as appropriate
• Preparing and packaging postal prescriptions
• Preparing and dispensing prescription medicines in accordance with instructions from our team of Vets and Nurses

What we're looking for in our Dispensary Assistant

• Previous dispensary/pharmacy experience would be ideal, either in the Veterinary or Human health care industry
• A dispensary or SQP qualification would be ideal, but if not, the willingness to work towards qualification is essential
• A high level of accuracy and attention to detail
• The ability to remain calm under pressure
• Competence with IT and/or practice management systems
• An excellent communicator with strong empathy
• Excellent customer service skills and experience in dealing with members of the public
• A positive attitude and excellent teamwork skills
• Proficiency in Microsoft Office and other database management and operating systems

What we can offer you

• Salary will be dependent on experience and skills
• Generous annual leave entitlement of 5 weeks per year plus Bank Holidays (pro rata)
• Supportive and collaborative team environment
• Staff discount scheme on Veterinary bills and products
• Employee Assistance Programme and access to over 400 Mental Health First Aiders
• and lots more!

Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible.

CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best.

We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.

To apply for this position, please click the 'Apply Now' button below.