Dispensary Assistant

RVG Stevenage (Great Ashby); Stevenage; On-site; GBP 60,000 - 80,000; Full time

Job summary

A veterinary service provider in Stevenage is looking for a Veterinary Dispensary Assistant. The ideal candidate will manage the dispensary, ensuring excellent client care, stock management, and accurate dispensing of medications. Candidates should have previous experience in dispensary settings and strong communication skills. This position offers a supportive work environment and various benefits, including a generous leave entitlement.

Benefits

Generous annual leave of 5 weeks plus Bank Holidays

Staff discount scheme on Veterinary bills

Employee Assistance Programme

Qualifications

• Previous dispensary/pharmacy experience in veterinary or human health care.
• Willingness to work towards qualification if not current.
• Ability to remain calm under pressure.

Responsibilities

• Manage stock and ensure proper dispensing of medications.
• Maintain cleanliness in the stockroom and manage inventory checks.
• Assist in the preparation and packaging of prescriptions.

Skills

Client care skills

Attention to detail

Communication skills

IT competence

Customer service experience

Teamwork

Education

Dispensary or SQP qualification

Tools

Microsoft Office

Practice management systems

Job description

Are you passionate about making pets a priority? Here at CVS, so are we!

We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Dispensary Assistant at Roebuck Veterinary Group.

Location

Roebuck Veterinary Group, Great Ashby Hospital, SG1 6DU

Contract

Maternity cover

Hours

40hrs

Shift Pattern

8am - 5pm Monday - Friday

About Roebuck Veterinary Group

Take a look at the practice here: Roebuck Veterinary Centre, Stevenage | The Vet Collection

About CVS

CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories and e-commerce division. Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day.

About the role

We are looking for an enthusiastic, organised and professional individual to run our dispensary. A professional telephone manner and love of animals is essential. You should be a great problem solver and able to demonstrate excellent client care and communication skills.

You will have a strong track record in the delivery of exceptional client service and will have a good understanding of pharmacy dispensing. Within this role you will help to run the dispensary area including stock management and dispensing of medication.

Day-to-day duties will include:

• Stock management to include stock rotation, processing stock wastage, unpacking orders
• Management of our ordering system and routine checks of stock levels
• Keeping the stock room clean and tidy
• Bi-annual stock take
• Checking and unloading deliveries and entering the details accurately into the computer system.
• Checking invoices.
• Labelling products and positioning correctly on shelves or in fridge or other correct storage place.
• Assisting in the upkeep of records and checking for and dealing with expired stock, as appropriate.
• Preparing and packaging postal prescriptions.
• Preparing and dispensing prescription medicines in accordance with instructions from our team of Vets and Nurses.

What we’re looking for in our Dispensary Assistant

• Previous dispensary/pharmacy experience would be ideal, either in the Veterinary or Human health care industry
• A dispensary or SQP qualification would be ideal, but if not, the willingness to work towards qualification is essential
• A high level of accuracy and attention to detail
• The ability to remain calm under pressure
• Competence with IT and/or practice management systems
• An excellent communicator with strong empathy
• Excellent customer service skills and experience in dealing with members of the public
• A positive attitude and excellent teamwork skills
• Proficiency in Microsoft Office and other database management and operating systems

What we can offer you

• Salary will be dependent on experience and skills
• Generous annual leave entitlement of 5 weeks per year plus Bank Holidays (pro rata)
• Supportive and collaborative team environment
• Staff discount scheme on Veterinary bills and products
• Employee Assistance Programme and access to over 400 Mental Health First‑Aiders
• and lots more!

Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible.

CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.

To apply for this position, please click the 'Apply Now' button below.