Dispatch Manager

ZendBox; Paddock Wood; On-site; GBP 35,000 - 40,000; Full time

Job summary

Zendbox is seeking a Dispatch Manager to lead outbound operations in a vibrant e-commerce warehouse. The role involves managing a dynamic team, ensuring accurate order fulfilment, and maintaining high standards of customer satisfaction. Join a company that values innovation and supports career growth.

Benefits

Career development opportunities

32 day holiday allowance

Company pension scheme

Supportive work culture

Qualifications

• Proven experience in a similar role, preferably in e-commerce.
• Forklift certification preferred.
• Strong leadership potential and people management understanding.

Responsibilities

• Oversee outbound logistics operations ensuring accuracy and timeliness.
• Guide a team to cultivate safety and performance standards.
• Implement improvement programs for operational efficiency.

Skills

Team Management

Logistics Knowledge

Organizational Abilities

Attention to Detail

Multitasking Skills

Tools

Warehouse Management Systems (WMS)

Job description

We're Hiring: Dispatch Manager at Zendbox!

As an integral member of our logistics team, the Dispatch Manager will embrace the crucial task of managing all facets of outbound operations. This role is key to ensuring that order fulfilment is both efficient and precise, all within the vibrant and fast-paced atmosphere of our warehouse.

You'll have the chance to guide and motivate a passionate team of experts and will play a vital role in upholding and improving our excellent standards of customer satisfaction, making sure every order is handled in a manner that exceeds our customers' expectations and significantly contributes to our overall success.

If you're ready to elevate your career in warehouse management and join a thriving company leading the charge in e-commerce fulfilment, we encourage you to apply today! At Zendbox, we're dedicated to bringing on top talent and empowering our team members to grow alongside us.

Your Responsibilities

• Oversee the outbound logistics operations, guaranteeing that goods are dispatched accurately and on time.
• Inspire and guide a dynamic team of warehouse operatives, cultivating a culture centered on safety and top-notch performance.
• Maintain and enforce rigorous quality control measures throughout the picking and packing stages.
• Collaborate with various departments to ensure smooth order fulfillment and outstanding customer satisfaction.
• Initiate continuous improvement programs to boost efficiency in outbound processes.
• Evaluate performance metrics to enhance operational effectiveness and monitor team achievements.
  
  

Join Zendbox and help us shape the future of eCommerce fulfilment!

Requirements

• Demonstrated background as a Goods Out / Dispatch Manager or in a comparable supervisory position within an e-commerce warehouse setting.
• Strong team management skills and leadership potential
• In-depth knowledge of logistics and inventory management principles.
• Outstanding organisational abilities and proficient multitasking skills in a fast-paced environment.
• Familiarity with warehouse management systems (WMS) is highly advantageous.
• Good understanding of people management processes including absence management, 1-2-1s and performance management.
• Meticulous attention to detail with a strong commitment to accuracy and quality.
• Forklift certification is a valuable asset.
  
  

Benefits

• Competitive salary between £35,000 – £40,000 per annum
• Career development opportunities and ongoing training
• 32 day holiday allowance (inc bank holidays)
• Generous holiday allowance
• Company pension scheme
• Supportive and collaborative work culture