Discharge Facilitator | University Hospitals Dorset NHS Foundation Trust

Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust; Bournemouth; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading healthcare provider in Bournemouth is seeking a Discharge Planning Support Worker to join their dynamic admissions team. The role involves developing discharge plans, collaborating with medical teams, and ensuring smooth patient discharge processes. Ideal candidates will have healthcare experience and a commitment to high-quality patient care.

Qualifications

• Experience working within a healthcare setting is ideal.
• Understanding of community services is beneficial.
• Passion for delivering high-quality patient care is essential.

Responsibilities

• Assess and develop individualized discharge plans for patients.
• Collaborate with teams to assess discharge needs early.
• Liaise with community services to ensure continuity of care.
• Provide clear communication between hospital and external agencies.
• Monitor and reduce delayed discharges to support patient flow.
• Problem solve complex situations as needed.

Skills

Communication skills

Proactive approach

IT skills

Ability to work flexibly

Job description

Role Overview

Are you passionate about improving outcomes for older patients? Join our dynamic admissions team and help shape safe, timely and person-centred discharges.

An exciting opportunity has arisen for an individual to be part of a forward-thinking team to support multidisciplinary teams and patients with discharge planning on the Older Persons Admissions Unit (OPAU).

The Discharge Planning (Co‑ordinator) Support Worker will need competent IT skills, initiative to work to deadlines, and prioritize workload.

The role is fast-paced and efficiency is vital to support timely patient flow through the department, facilitating safe, smooth and timely discharges.

Base Location: Royal Bournemouth Hospital

Interview Date: TBC

Responsibilities

• Assess and develop individualised, appropriate, and timely discharge plans for patients.
• Collaborate with medical, nursing, and therapy teams to assess discharge needs early in the admissions process.
• Liaise with community services, social care, and families to ensure continuity of care.
• Provide clear communication between hospital and external agencies.
• Monitor and reduce delayed discharges, supporting patient flow across the Unit.
• Problem solve complex situations and recommend appropriate action.

Qualifications

Ideally you should have some experience working within a healthcare setting and understanding of community services. A willingness and commitment to learn, with a passion for delivering high-quality patient care is essential.

Good communication skills, a pro‑active approach towards discharge planning and the ability to work flexibly to meet the needs of the service are essential.

About our Values

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

Relocation and Travel

If the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.

Additional Information

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

This advert closes on Friday 17 Oct 2025.