Discharge Care Lead - Hospital-to-Home Coordinator

British Red Cross; Northern Ireland; Hybrid; GBP 23,000 - 26,000; Full time

Job summary

A humanitarian organization in Northern Ireland is seeking a Service Coordinator to lead a team in helping people transition from hospital to home. This role involves managing staff and volunteers, ensuring service delivery, and maintaining quality standards. The ideal candidate will have experience in team management, strong communication skills, and a flexible approach to work. This position offers a fixed term contract, flexible working hours, and generous benefits.

Benefits

Flexible working: Remote and hybrid options

36 days annual leave plus additional days

Up to 6% contributory pension

Career and learning opportunities

Employee discounts

Wellbeing support

Cycle2Work scheme

Qualifications

• Experience managing or supervising people and working in a team environment.
• Strong communication skills and the ability to build relationships with health and social care professionals.
• Confidence using IT systems and managing service records.
• A flexible approach, with a willingness to work evenings, be on-call, and respond to emergencies.

Responsibilities

• Acting as the main point of contact for hospital and community referrals.
• Coordinating and supporting a team of staff and volunteers to deliver services.
• Monitoring service delivery, maintaining accurate records, and ensuring quality standards are met.
• Attending hospital meetings, managing the service budget, and stepping in to support frontline delivery when needed.

Skills

Experience managing or supervising people

Strong communication skills

Confidence using IT systems

Flexible approach

Job description

A humanitarian organization in Northern Ireland is seeking a Service Coordinator to lead a team in helping people transition from hospital to home. This role involves managing staff and volunteers, ensuring service delivery, and maintaining quality standards. The ideal candidate will have experience in team management, strong communication skills, and a flexible approach to work. This position offers a fixed term contract, flexible working hours, and generous benefits.