Directorate Lead Manager

Betsi Cadwaladr University Health Board; Penrhos Garnedd; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading health organization in Wales is seeking a Lead Manager to oversee the Operations function at its acute sites. Responsibilities include managing performance and delivery of service targets, leading a team, and ensuring compliance with quality and safety standards. The ideal candidate should possess strong leadership and operational management skills and have a passion for improving health services. Fluency in Welsh is desirable but not essential.

Qualifications

• Experience in leading operational teams in a healthcare environment.
• Ability to manage performance and achieve targets.
• Strong governance and risk management skills.

Responsibilities

• Lead the operations function within acute sites.
• Coordinate Access and Referral to Treatment (RTT) targets.
• Facilitate implementation of quality and patient safety processes.

Skills

Leadership

Operational Management

Performance Management

Financial Acumen

Communication Skills

Job description

The Lead Manager is responsible for the delivery of the Operations function within one of the Directorates of our acute sites. Working closely with the clinical and managerial teams, the post holder will be responsible for the delivery of operational, financial, performance, service modernisation and improvement, governance and activity targets within their specialty and will operate with significant autonomy. The post‑holder will implement major service developments within the specialty to meet national targets.

This is a key leadership role for all service areas within the specialty. The Lead Manager will lead on the co‑ordination to Access and Referral to Treatment (RTT) targets for their specialties within the Acute Hospital site, working with other senior management colleagues within BCUHB to ensure that the optimal waiting times are achieved.

The Lead Manager will ensure that the Directorate functions as one service in respect of performance, working to shared objectives and standards. The post‑holder will lead, manage and develop the specialty performance (such as ED performance, RTT) so that the service is flexible and able to respond to operational pressures.

The post‑holder will facilitate the implementation of all mandated processes for quality, patient safety and clinical effectiveness within the specialty, and that any risks to delivering its core objectives are minimised through a sound governance framework. This will include the development of information and communication systems, and in working closely with others to promote a robust performance management system.

The Lead Site Manager participates in the managerial operational (Bronze) on call rota.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and "Proud to Lead" competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.