Director, Strategic Sales South

Twilio; United Kingdom; Remote; GBP 80,000 - 100,000; Full time

Job summary

A leading communications company is seeking a Sales Director to manage a team focused on expanding existing customer relationships. This role involves building high-performing teams and leading strategies for client engagement. The ideal candidate will have significant experience managing teams, a strong analytical mindset, and excellent communication skills. This is a remote role based in the United Kingdom, Spain, or Ireland with approximately 25% travel anticipated.

Benefits

Competitive pay

Generous time off

Healthcare benefits

Retirement savings program

Parental leave

Qualifications

• 5+ years of managerial experience in CPaaS or Communications.
• Experience managing remote teams across countries.
• Track record of exceeding revenue targets.

Responsibilities

• Build and manage a high-performing team of account executives.
• Lead strategy for client expansion selling solutions.
• Work with Professional Services & Partner teams for customer success.

Skills

Managerial experience

Team building

Analytical skills

Communication skills

Revenue target exceeding

Education

BA/BS degree or equivalent

Job description

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

See yourself at Twilio

Join the team as Twilio’s next Sales Director for Twilio Communications.

About the job

This position is needed to lead one of our Strategic Account Executive teams selling into Southern Europe within the EMEA Region. Reporting into our EMEA Regional Vice President for South and DACH, the right person for this role is an experienced Strategic relationship builder who is adept at building high-performing teams of solution selling Account Executives disciplined in growing and expanding existing customer relationships.

Responsibilities

In this role, you’ll:

• Build and manage a high performing team of account executives that manage existing customer relationships.
• Lead a team to identify a focused strategy around existing client expansion selling solutions across the entire portfolio of Twilio Products.
• Enable and coach your team around how to engage across various levels of customer maturity and segmentation.
• Work closely with our Professional Services & Partner teams to help existing customers achieve success as they launch new use cases onto the platform.
• Forecast your team overachieving on their goals, and deftly present your guidance to your management

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required

• 5+ years of managerial experience within a high performing CPaaS, Communications or API based company. Strong preference for experience with consumption-based revenue models.
• Experience in building teams, managing all monthly forecasting, owning territory planning and revenue tracking for strategic accounts.
• Experience managing a remote team spread across different countries.
• Consistent track record of exceeding revenue targets and business KPIs.
• Highly analytical and data driven; an innovative thinker and creative problem solver who is naturally curious.
• A self-starter who can work with minimal supervision to drive results.
• Comfortable with ambiguity and working cross-functionally in a high growth business landscape.
• BA/BS degree or equivalent required.
• Energy and enthusiasm with a willingness to travel.
• Excellent written and verbal communication skills and strong executive presence in English, and an additional language between French, Spanish or Hebrew.
• Ability to influence and build effective working relationships with all levels of the organisation.

Location

This role will be remote AND based in the United Kingdom, Spain or Ireland.

Travel

We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way across the region.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer

We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.