Director, Sales Excellence

Visa; City of Westminster; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A global payments technology company is looking for a professional to coordinate data initiatives and drive enterprise transformation. The role requires expertise in stakeholder management, analytical skills, and the ability to deliver results across functions. Candidates with an advanced degree and 5+ years of experience will thrive in this dynamic, hybrid position focused on revenue growth and operational excellence.

Qualifications

• 5+ years of work experience with a PhD preferred.
• Ability to lead enterprise transformation initiatives.
• Strong analytical, communication, and problem-solving abilities.

Responsibilities

• Be the single point of contact for CMS and coordinate data initiatives.
• Drive the deployment of a Deal Performance solution.
• Identify and operationalize Sales to Revenue use cases.

Skills

Stakeholder management

Analytical skills

Problem-solving

Project management

Communication skills

Interpersonal skills

Teamwork

Education

Advanced degree (Masters, MBA, JD, MD)

Job description

Responsibilities

• Be the single point of contact for CMS and the coordinator for all data initiatives that are prerequisites to accelerating Time to Revenue (iDeal, GARP, DPT, Client Svcs ATTR, and related feeds).
• Drive the deployment of an interim, driver level Deal Performance solution to support compensation and inform quota/target planning.
• Identify and operationalize the highest impact Sales to Revenue use cases—prioritizing a small portfolio of initiatives that remove bottlenecks and produce quantifiable improvements across Client Services and GTM, moving beyond reporting to real operational change.
• Serve as the primary CMS contact across markets, sales, client services, contracting, finance (FVO) and other data feeds.
• Stand up a clear intake and prioritization process for data requirements working with global and regional CMS BUs, maintain a transparent backlog and roadmap tied to business value.
• Coordinate delivery of CMS requirements across iDeal, GARP, DPT, CS ATTR (and dependent systems like MSD).
• Provide regular updates to senior management on the progress and performance of sales to revenue integration efforts.
• Define and deliver a driver level view of deal performance (e.g., attribution logic, milestone drivers, activation readiness) starting with LAC and scaling to other regions.
• Partner with CMS Sales Comp and GSCO to ensure the solution supports SIP/MBO and quota/target planning, align refresh cadence and control checks.
• Establish and run a sustainable operational cadence and process for dashboards and data feeds used by CS, Specialist sellers, Markets Ops and AEs – own refresh schedules, data quality checks, roles/handoffs, and issue management – while driving adoption through training and enablement.
• Implement quality and reconciliation controls to finance baselines, with documented variance thresholds and error budgets.
• Map the end‑to‑end lead, deal, contract, implementation activation flow, quantify bottlenecks (cycle time, rework, data readiness, capacity).
• Run a value first prioritization model (e.g., RICE/Value vs. Effort) to select a handful of initiatives that move the needle, say no/not yet to lower value asks.
• Lead 2–4 initiatives at a time that create measurable improvements (examples: standardized contracting SLAs and templates, pre‑compliance gates, implementation readiness, VIK utilization, other drivers that unlock NR realization).
• Instrument each initiative with leading/lagging KPIs, publish scorecards, adjust scope based on observed impact, lock in changes with process, policy, or tooling so gains persist.
• Hybrid position – days in office will be confirmed by your hiring manager.

Qualifications

• Advanced degree (e.g., Masters, MBA, JD, MD) or minimum 5 years of work experience with a PhD.
• Strong stakeholder management skills with experience in leading and delivering enterprise transformation initiatives that drive revenue growth.
• Excellent analytical and problem‑solving abilities, with a data‑driven approach to decision‑making.
• Strong executive presence, communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels; excellent PowerPoint skills required.
• Demonstrated ability to manage multiple projects and priorities in a fast‑paced environment.
• Solid experience in transforming problem statements into tactical plans and delivery roadmaps.
• Proven ability to formulate strategy and demonstrated critical thinking and ability to operationalise strategy.
• Strong teamwork, ability to work effectively across functions, levels and locations.

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.