Director-Product Manager

Moody's; Greater London; On-site; GBP 140,000 - 200,000; Full time

Job summary

Moody's Investors Service seeks a Director to lead the GenAI product function, overseeing 2-3 Product Managers and guiding multiple squads across technology, design, and strategy. You will shape the GenAI roadmap, set priorities, and partner with clients and business partners to validate opportunities.

The role emphasizes ethical governance, responsible AI adoption, and delivering AI-powered capabilities that enhance risk assessment and client outcomes within Moody's Analytics ecosystem.

Qualifications

• Bachelor's degree required; advanced degree preferred.
• Experience in financial services, fintech, or risk software is preferred.
• 10+ years product management experience in relevant fields.

Responsibilities

• Lead, mentor, and coach a team of Product Managers to ensure strong execution and professional growth.
• Set and maintain a high quality bar for product management outputs, including user stories and requirements documentation.
• Partner with the Director of GenAI Products to contribute to and execute the GenAI product roadmap.
• Engage with strategy, business partners, and clients to validate priorities and surface new product opportunities.
• Serve as the primary escalation point for Product Managers, resolving blockers and managing cross-squad dependencies.
• Establish a consistent operating rhythm across squads, including planning, prioritization, and retrospectives.
• Define, track, and use product KPIs to guide prioritization and continuous improvement.
• Drive cross-functional collaboration across technology, design, operations, and strategy teams.

Skills

Product management leadership

People leadership

Multi-squad leadership

Generative AI / LLMs

Agile methodologies / KPIs

Market analysis / research

Data-driven / user-centric discovery

Stakeholder management & communication

AI governance / responsible AI

Education

Bachelor's degree

Advanced degree preferred

Job description

At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are---with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action and enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

Skills and Competencies

• Extensive product management experience, typically 10+ years, within financial services, fintech, or risk management software environments
• Demonstrated people leadership experience, including at least 3 years managing and developing product managers
• Proven ability to lead multiple product squads, manage cross-team dependencies, and balance strategy with execution
• Deep understanding of generative AI, large language models, and agentic AI products
• Strong command of agile methodologies and continuous improvement practices driven by retrospectives and KPIs
• Excellent market analysis, competitive intelligence, and client research capabilities to inform product direction
• Data-driven and user-centric approach to product discovery and decision-making
• Strong communication and stakeholder management skills, with the ability to influence senior and cross-functional partners
• Deep expertise in artificial intelligence, with a track record of implementing advanced AI solutions to drive strategic transformation and operational efficiency. Strong experience using AI tools to lead innovation initiatives. Demonstrated leadership in managing AI-related risks, ensuring ethical governance, and fostering a culture of responsible AI adoption across the organization

Education

• Bachelor's degree required; advanced degree in business, technology, data science, or a related field preferred

Responsibilities

This Director will play a critical leadership role within the GenAI product function, managing a group of 2-3 Product Managers and providing hands‑on guidance across their respective squads.

• Lead, mentor, and coach a team of Product Managers to ensure strong execution and professional growth
• Set and maintain a high quality bar for product management outputs, including user stories and requirements documentation
• Partner with the Director of GenAI Products to contribute to and execute the GenAI product roadmap
• Engage with strategy, business partners, and clients to validate priorities and surface new product opportunities
• Serve as the primary escalation point for Product Managers, resolving blockers and managing cross-squad dependencies
• Establish a consistent operating rhythm across squads, including planning, prioritization, and retrospectives
• Define, track, and use product KPIs to guide prioritization and continuous improvement
• Drive cross-functional collaboration across technology, design, operations, and strategy teams

About the Team

The Digital Content & Innovation product organization at Moody's Analytics delivers client-focused digital solutions that enable customers to assess risk and make informed decisions. The GenAI product team builds on Moody's trusted data, research, and platforms to develop innovative AI-powered capabilities, including agentic solutions and APIs, empowering clients to access and act on Moody's intelligence in new and impactful ways.

Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.