Director, Patient Solutions

Gilead Sciences Inc.; Uxbridge; On-site; GBP 70,000 - 90,000; Full time

Job summary

A biopharmaceutical company in the UK is seeking a commercial leader for the Global Patients Solutions team. This role involves strategic planning, cross-functional collaboration, and development of regional campaigns. Candidates should have a Bachelor's degree and experience in the pharmaceutical industry, with strong presentation and analytical skills. The position offers the opportunity to work in a dynamic remote environment, engaging with diverse teams across the globe.

Qualifications

• Significant experience in the pharmaceutical industry, preferably with specialty products.
• Experience managing cross-functional teams across global, regional and local.
• Capability to work in a remote work environment with multiple time zones.

Responsibilities

• Lead the deployment and ongoing management of strategic planning processes.
• Collaborate with sales and medical functions to execute Plans of Action.
• Develop regional brand campaigns tailored to customer segments.

Skills

Presentation skills

Data analytical skills

Cross-functional team management

Ability to work independently

Fluency in English

Education

Bachelor's degree

Job description

Responsibilities

• Lead the deployment and ongoing management of key annual strategic and tactical planning processes, ensuring alignment with corporate objectives and market dynamics. Facilitate cross‑functional collaboration to develop comprehensive plans that address market needs, competitive landscape, and organizational goals.
• Collaborate closely with sales, medical, market access, and other relevant functions to prioritize and execute Plans of Action (POA) in targeted markets. Ensure that execution is aligned with brand strategies, resource allocation, and market opportunities, while monitoring progress and adjusting tactics as needed.
• Develop, deploy, and prioritize regional brand campaigns and messaging, ensuring they are locally tailored to resonate with specific customer segments and comply with regional regulations. Coordinate with creative teams and local stakeholders to optimize campaign effectiveness and consistency across the region.
• Partner with Access teams, Medical Affairs, and General Management to develop and support detailed business cases for product launches, lifecycle management, and access programs. This includes aligning strategies on reimbursement, pricing, and stakeholder engagement to enhance product adoption and market penetration.
• Collaborate closely with internal global and regional brand teams to ensure strategic alignment on marketing initiatives, positioning, and messaging. Oversee the development and delivery of comprehensive training programs to support field teams and stakeholders, enabling consistent and compliant messaging.
• Manage promotional budgets rigorously to meet or exceed financial targets, ensuring that all expenditures are justified, optimised, and in full compliance with Gilead's policies and regulatory requirements. Monitor spending, analyse variances, and implement corrective actions proactively.
• Ensure all marketing and promotional activities comply with applicable laws, regulations, and internal policies. Maintain up‑to‑date knowledge of regional legal requirements, industry standards, and company policies, and conduct periodic training and audits to sustain compliance.
• Develop and maintain accurate demand forecasts for the region on an annual rolling 24‑month basis, as well as a comprehensive 5‑year strategic forecast. Incorporate various scenarios such as base, upside, and downside, with clear assumptions aligned with the global GPS forecast. Use forecast data to inform resource allocation and strategic decision‑making.
• Serve as a subject‑matter expert on specific Gilead products within the GPS business unit, providing detailed technical and market insights. Act as a liaison with Global leads and Value & Access teams to develop robust business cases for new product launches, access programmes, and lifecycle strategies, supporting evidence‑based decision‑making.

Qualifications

• Bachelor's degree required
• Significant experience in the pharmaceutical industry (with a few years in specialty products in sales or marketing or commercial excellence roles)
• Strong presentation and data analytical skills
• Experience managing cross‑functional teams across global, regional and local
• Experience in developing Asia; preferred and strength in English spoken and written
• Ability to work independently and drive results in a remote wor­k environment with multiple time zones

Core Values

• Integrity (always doing the right thing)
• Teamwork (collaborating in good faith)
• Excellence (working at a high level of commitment and capability)
• Accountability (taking personal responsibility)

About Gilead

At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer—working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life‑changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Global Patients Solutions, a business unit in Gilead Sciences, serves more than 100 low‑income countries worldwide to enable health equity and drive commercial plans in a financially sustainable manner. The CAMENA (Central Asia, Middle East and North Africa) regional team is seeking a commercial leader who is motivated, professional, capable of working effectively in a cross‑functional team environment with the ability to navigate complexity, make decisions in resource‑ and data‑scarce environments. The successful candidate will assume a full‑time employment in GPS organization reporting to the Head and Executive Director of the GPS Distributor Markets Region and will closely collaborate with the GPS Distributor Strategy and Operations Director based in London and the CAMENA Regional Commercial Director based in London. This position will be located in London.

Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to advancing innovative medicines to prevent and treat life‑threatening diseases, including HIV, viral hepatitis, and cancer. Gilead operates in more than 35 countries worldwide, with headquarters in Foster City, California.