Director of Technology & Innovation

Totum Partners; City Of London; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading law firm is seeking a Director of Technology & Innovation to shape their technology strategy and operations. In this role, you'll lead a team of 30 IT professionals, optimize systems, and drive innovation across the organization. Strong communication and leadership skills are essential for success in this pivotal position. The role is based in London or Leeds, fostering a flexible hybrid working culture.

Qualifications

• Proven experience in senior IT leadership.
• Strong track record in leading strategic technology initiatives.
• Solid operational background with evidence of delivering service improvements.

Responsibilities

• Lead a team of 30 IT professionals ensuring reliable systems.
• Review core systems and optimize technology tools.

Skills

Senior IT leadership

Strategic technology initiatives

Service improvements

Stakeholder management

Job description

Overview

Director of Technology & Innovation – Location: London, or Leeds

We’re delighted to be partnering with Capsticks LLP on the appointment of their new Director of Technology & Innovation - a fantastic opportunity with a leading law firm.

This pivotal role will shape and lead the firm’s technology strategy and operations. Reporting to the COO and working closely with senior leadership, you’ll play a key role in driving innovation and operational excellence.

Responsibilities

• Lead a team of 30 IT professionals across Birmingham, Leeds, and London, ensuring reliable systems and high-quality service delivery.
• Review core systems (including CMS and DMS), the client onboarding journey, and optimise technology tools to support fee earners.

Qualifications & Characteristics

• Proven experience in senior IT leadership, with the insight and resilience to navigate complex challenges.
• A strong track record in leading strategic technology initiatives and championing new technologies and transformative change.
• Solid operational background with evidence of delivering service improvements and overseeing successful system upgrades.
• Ability to balance day-to-day operations with continuous improvement.
• Excellent communication and stakeholder management skills; ability to influence and engage at the highest level across the wider business, building strong relationships, inspiring confidence, and driving consensus.

Location & Working Style

The role is based in London or Leeds, with a minimum of two days per week in the office and monthly visits to other locations. As a visible and collaborative leader, you’ll attend regular director meetings and help foster a flexible, hybrid working culture.