Director of Sales – Luxury market

Hospitality Staffing UK; England; On-site; GBP 52,000 - 62,000; Full time

Job summary

A leading hotel recruitment agency is seeking a Director of Sales & Events for a 4-star deluxe hotel in England. In this role, you will lead the Sales and Events department, ensuring operational success and strategy implementation. Candidates should have strong hotel sales experience, exceptional communication skills, and proficiency in relevant tools like OnQ and Delphi. This is an on-property position offering competitive salary and perks.

Benefits

Company discount on rooms

Generous recommend a friend scheme

Access to discounts and cashback

Employee Assistance Program

Discounts on hotel F&B

Recognition incentives

Team Member Events

Complimentary meal on duty

Qualifications

• Minimum 3 years in Hotel Sales and Events at Director level.
• 5 years of management experience in recruiting and training personnel.
• Ability to create and deliver sales strategies.

Responsibilities

• Lead and manage Sales and Events department.
• Work with various teams to align and devise sales strategies.
• Ensure needs of business are met while maximizing revenue.

Skills

Hotel Sales and Events experience

OnQ and Delphi training

Management experience

Excellent communication skills

Analytical skills

Customer relationship management

Revenue management knowledge

Proficiency in MS Office

Tools

CRM Software

Delphi

Salesforce

MS Office

Job description

Job Description

Director of Sales & Events, 4 star deluxe hotel, 150+ bedrooms, flexible meeting space, high quality F&B offering, luxury bracket. £62,000 plus 15% bonus.

Role Overview

As a Director of Sales & Events, you will lead and manage the Sales and Events department to its fullest potential, ensuring both the current and future needs of the business are met. You will work with the General Manager, the Revenue team, and the Regional Director of Sales (UK&I) to continuously align and devise sales strategies and activities to retain and grow the business and maximise revenue in all sales segments.

What we are looking for from you

• Strong Hotel Sales and Events experience at Director level (A minimum of 3 years is a must).
• Ability to use and train OnQ and Delphi.
• 5 years of management experience in recruiting, training, and developing people.
• Excellent communication and presentation skills.
• Experience in delivering strategies and working with targets.
• Strong experience in hospitality forecasting, pricing, and inventory control.
• Strong analytical skills to understand key business indicators and competitive trends.
• Strong customer relationship management skills and ability to negotiate.
• Knowledge of revenue management and account profitability, and RFP.
• Proficient in using CRM, MS office software applications, including M.S. Office, Excel, PowerPoint etc.
• This is an on-property role – 5 days a week.
• Computer literacy – Word, Excel, PowerPoint & Outlook.
• Knowledge of Delphi, salesforce, and OnQ Systems
• Excellent communication skills and fluency in spoken and written English.
• Confident in meeting new people and presenting to large groups.
• Strong understanding of revenue management principles.
• Able to demonstrate a comprehensive understanding of all the key business segments; Corporate / MICE / Group / Leisure / Consortia.

The perks

• Company discount on rooms.
• Generous recommend a friend scheme.
• Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal.
• Access to a 24 / 7 Employee Assistance Program.
• Discounts on the hotel food & beverage.
• Recognition incentives.
• Team Member Events.
• Complimentary meal on duty in the Team Member canteen.