Director of Operations & Culture

Build Recruitment Limited; East Midlands; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A growing consultancy in the heat networks sector seeks a Director of Operations & Culture to lead HR and ensure a strong organizational culture. This pivotal leadership role involves developing a people strategy, overseeing engagement and communications, and aligning company values with strategic growth. Ideal for candidates with a background in HR and experience with remote or hybrid teams. The position offers an exciting opportunity in the sustainable energy sector.

Benefits

Competitive salary and benefits

Qualifications

• Background in HR, employee engagement, marketing, and communications.
• Experience in a scaling SME, ideally with remote or hybrid teams.
• Energetic, creative, and people-focused.
• Experience in social housing or district heating is advantageous.

Responsibilities

• Lead HR and people operations — recruitment, onboarding and engagement.
• Develop and deliver a people and culture strategy that connects a remote-working team.
• Oversee marketing, brand and communications, ensuring alignment across all channels.
• Champion the company’s values and ensure culture scales with growth.

Skills

HR and people operations

Employee engagement

Marketing

Communications

Job description

Overview

Director of Operations & Culture

Location: Remote (UK-based)

Sector: Heat Networks / Social Housing

Salary: Competitive Benefits

Type: Full-time, Permanent

Build Recruitment are delighted to be partnering with a growing consultancy at the forefront of the heat network sector. Operating primarily with social housing providers and local authorities, this values-led business is known for its expertise, collaboration and commitment to sustainable energy solutions.

As they prepare for significant growth — up to 50% expansion over the next 12–18 months — they’re seeking an inspiring Director of Operations & Culture to shape and lead the people, culture, and communications strategy.

The Role

Reporting to the Managing Director, you’ll:

• Lead HR and people operations — recruitment, onboarding and engagement.
• Develop and deliver a people and culture strategy that connects a remote-working team.
• Oversee marketing, brand and communications, ensuring alignment across all channels.
• Champion the company’s values and ensure culture scales with growth.

This is a pivotal leadership role — ideal for someone who’s both strategic and hands-on, with a passion for building great places to work.

About You

• Background in HR, employee engagement, marketing, and communications.
• Experience in a scaling SME, ideally with remote or hybrid teams.
• Energetic, creative, and people-focused.
• Experience in social housing or district heating is advantageous.

Why Apply?

This is an exciting opportunity to join a respected, purpose-driven consultancy making a real impact in sustainable energy. You’ll have genuine influence over how the organisation grows, communicates and cares for its people. Please apply today or contact Elise at Build Recruitment for more information.