Mid and South Essex NHS Foundation Trust is recruiting a Director of Operations at each of its Basildon and Broomfield sites, joining the senior leadership team and reporting to the hospital chief executives. The post leads operational performance across the division, with responsibility for service transformation, patient safety and compliance with national standards and financial targets. Much of the work is partnership with clinical directors, system partners and local authorities. Fit depends on senior NHS management experience and a record of leading acute hospital services.
What the job involves
- Provide strategic and operational leadership across a large and complex healthcare portfolio
- Lead operational performance across the division, ensuring compliance with national standards, regulatory requirements and financial objectives
- Drive delivery of organisational objectives, performance targets and transformation programmes
- Champion quality, patient safety and patient experience in all service delivery
- Lead, inspire and develop high-performing operational and clinical teams
- Foster a culture of accountability, empowerment, collaboration and continuous improvement
- Work in partnership with clinical directors and multidisciplinary teams to improve outcomes and operational effectiveness
- Lead major service improvement and productivity initiatives to enhance efficiency and patient access
- Build relationships with system partners, commissioners, local authorities and external stakeholders
- Ensure robust governance, risk management and regulatory compliance across operational services
- Use performance data and insight to inform decisions and drive service improvement
What’s required
Qualifications
- Degree or equivalent
- Doctorate or advanced theoretical or practical knowledge
- Evidence of continuing professional development
Experience
- Senior managerial experience within the NHS
- Applying national best practice standards for urgent and emergency care (UEC)
- Broad experience of leading large teams of professional staff within a performance management culture
- Evidenced success leading teams within an acute hospital to high-performing clinical services, including delivery and improvement
- Working with statutory and voluntary organisations and developing joint projects
- Experience of conflict resolution and management
What’s offered
- Investment in professional growth and development
- Support to develop as a future leader
- Career development across the Trust's sites