Director of Operations

Greenacre Recruitment; Sheffield; Hybrid; GBP 85,000; Full time

Job summary

A prominent recruitment agency seeks a Director of Operations for a leading social housing provider in Sheffield. The ideal candidate will possess strong leadership skills and a commitment to tenant-focused services. Responsibilities include overseeing housing operations and ensuring compliance and continuous improvement. A competitive salary of £85,000 is offered for this pivotal leadership position within the organization.

Qualifications

• Experience in strategic leadership focused on tenant services.
• Ability to enhance customer experience and manage budgets effectively.
• Demonstrated commitment to fostering an inclusive workplace.

Responsibilities

• Lead the strategic delivery of high-quality housing services.
• Oversee housing and asset management operations.
• Promote a culture of empowerment and continuous improvement.

Skills

Strategic leadership experience in housing or asset management

Track record of improving services

Strong financial acumen

Collaborative leadership style

Commitment to equality, diversity, and inclusion

Job description

Overview

Director of Operations – Location: Sheffield (Hybrid working available); Salary: £85,000

Are you an inspirational leader ready to shape the future of social housing services in Sheffield? Arches Housing is seeking an exceptional Director of Operations to join their Executive Leadership Team and drive excellence across housing and asset management.

Following the well-deserved promotion of the current Director of Operations to Chief Executive, we are delighted to be continuing our partnership with Arches Housing in the search for their next Director of Operations — a pivotal leadership role within the organisation.

As a key member of the executive team, you’ll lead the strategic and operational delivery of high-quality, tenant-focused services — ensuring every decision reflects the voice of their tenants. You’ll oversee housing and asset management operations, ensuring value for money, compliance, and continuous improvement, while fostering a culture of empowerment, innovation, and inclusion across your teams.

This is an opportunity to make a lasting difference. Arches Housing has a proud history of providing safe, affordable homes and supporting communities to thrive. They’re looking for someone who shares their passion for delivering outstanding services, strengthening tenant engagement, and ensuring that their homes and neighbourhoods remain places where people truly want to live.

What we’re looking for

• Strategic leadership experience in housing or asset management
• A track record of improving services and enhancing the customer experience
• Strong financial acumen and experience managing large budgets
• A collaborative, people-first leadership style that inspires confidence and trust
• A genuine commitment to equality, diversity, and inclusion

In return, you’ll join an organisation that values innovation, transparency, and collaboration — where your voice will help shape the direction of Arches Housing and the communities they serve.

If you’re driven by purpose and ready to make an impact, we’d love to hear from you.

For an informal, confidential chat, please reach out to Emma Carroll on 07736 161979 or via [e-mail]

This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.