Director of Operations

Recruitment Evangelists; London; On-site; GBP 100,000 - 110,000; Full time

Job summary

A renowned restaurant group in London seeks an Operations Director to oversee its dynamic operations and strategic growth. The successful candidate will be responsible for team leadership, operational excellence, and driving commercial performance across multiple locations.

Benefits

Opportunity to work directly with visionary founders

Clear route to further seniority as the business grows

Qualifications

• Proven experience in a senior leadership role within a premium multi-site hospitality business.
• Deep understanding of restaurant operations.
• Passionate about food and guest experience.

Responsibilities

• Lead operations across multiple high-performing London restaurants.
• Drive commercial and service performance through people and process.
• Partner with founders to define long-term growth strategy.

Skills

Commercial acumen

Team development

Strategic thinking

Operational rigor

Hands-on leadership

Job description

Job Title: Operations Director – Award Winning Restaurant Group

Location: London

Salary: £100,000 – £110,000

Type: Full-Time | Permanent

Overview

An award-winning, design-led restaurant group known for its bold, creative concept and standout guest experience is seeking an exceptional Operations Director to lead its next phase of strategic growth. With several acclaimed sites in London and more openings on the horizon, the business is now ready to bring in a senior leader who can bring structure to scale without compromising soul.

The Opportunity

As Operations Director, you’ll report directly to the founders and take full ownership of day-to-day operations, commercial performance, team development, and strategic planning. You’ll build and lead high-performing teams, streamline systems, and drive a culture of excellence across every site.

Key Responsibilities

• Lead operations across multiple high-performing London restaurants
• Drive commercial and service performance through people and process
• Develop and implement systems to support expansion and consistency
• Build strong, motivated teams with a focus on training and retention
• Partner with the founders to define and execute the long-term growth strategy

About You

• Proven experience in a senior leadership role within a premium, multi-site hospitality business
• A balance of commercial acumen and brand sensitivity
• Hands-on leadership style with a deep understanding of restaurant operations
• Strategic thinker with the operational rigour to scale successfully
• Passionate about food, guest experience, and modern hospitality culture

Salary & Package

• £100,000 – £110,000 depending on experience
• Opportunity to work directly with visionary founders
• Clear route to further seniority as the business grows