Director of Operations

Nuffield Health; Chester; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading healthcare provider is seeking a Director of Operations for their Chester hospital. This full-time position requires overseeing hospital functions, ensuring quality standards, and managing budgets. The ideal candidate will have substantial leadership experience in healthcare, a strong financial background, and a commitment to patient care. This role offers an opportunity to shape the hospital's strategy and services for the community.

Qualifications

• Proven experience in hospital operations leadership.
• Strong financial acumen with budget management experience.
• Excellent communication and interpersonal skills.

Responsibilities

• Support the Health Systems Director and Director of Clinical Services.
• Develop and manage budgets for service functions.
• Deliver high levels of customer service.

Job description

Overview

Director of Operations Chester | Hospital | Permanent Contract | Full Time. 37.5 hours per week.

Responsibilities

• Support the Health Systems Director and Director of Clinical Services, leading and developing the Hospital to ensure performance exceeds agreed quality and financial targets.
• Provide clear leadership and direction for specific services within the organisation, in line with Nuffield Health strategic goals.
• Share knowledge, expertise, best practice and efficient, effective ways of working across the site and with colleagues in Nuffield Health.
• Budget management — develop budgets to support the service functions with accountability for working within budgets, and provide timely management information.
• Provide insight to help shape the local self-pay pricing strategy to ensure local competitiveness.
• Deliver a patient pathway that ensures high levels of customer service to all beneficiaries.
• Endorse the charity's connected service propositions to the local consumer market in line with the Hospital's sales plan.
• Guarantee the delivery of the Hospital's growth plans and achievement of revenue targets through service development activities.
• Foster a cross-functional working relationship with other hospitals in the region, looking at opportunities to share resource and knowledge.
• Coach, mentor and role model a 'Customer First' culture.

About the Hospital

The Grosvenor Hospital has remained a leading hospital in Chester since 1975. We work within the heart of our community to deliver a comprehensive range of treatments and services delivered by our wonderful team of clinicians and support staff. Our hospital is a modern environment with a new theatre suite and day care unit and holds the highest standards for patient care where staff ratios are not compromised. Care delivered the way it should be.