Director of Information Technology

Iterative Health; Cambridge; On-site; GBP 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Parental leave

Stock options

Flexible hours

Unlimited PTO

Job summary

Iterative Health is seeking a strategic and hands-on Director of IT to lead its technology infrastructure, security, and IT operations as the company scales across corporate and clinical research networks. You will build a secure, reliable, and scalable technology environment enabling employees to perform at their best while supporting growth in a healthcare technology and services organization.

The ideal candidate will develop scalable IT strategy, set governance and service standards, manage

Responsibilities

• Lead enterprise IT strategy and roadmap aligned with business growth.
• Oversee cybersecurity program including risk management, controls, and incident response.
• Manage IT budget, vendors, contracts, and technology investments.
• Build and scale IT across corporate offices, remote employees, and clinical sites.

Job description

• The Director, IT will lead Iterative Health's technology infrastructure, systems, security, and IT operations as the company continues to scale across its corporate and clinical research network. This role will be responsible for building a secure, reliable, and scalable technology environment that enables employees to do their best work while supporting the operational needs of a growing healthcare technology and services organization
• Develop and execute a scalable IT strategy aligned with Iterative Health's business and growth objectives
• Establish IT roadmaps, priorities, standards, and operating processes across the organization
• Serve as a strategic technology advisor to executive and functional leaders
• Evaluate emerging technologies and identify opportunities to improve efficiency, scalability, and employee experience
• Develop and manage the IT budget, vendors, contracts, and technology investments
• Build and mature the IT function from an initial lean team into a scalable organization capable of supporting a rapidly growing, multi-site healthcare technology and services business
• Lead, coach, and develop the Corporate IT team
• Establish clear roles, responsibilities, service expectations, and performance metrics
• Oversee corporate IT infrastructure, networks, endpoints, applications, identity management, and collaboration tools
• Ensure reliable, streamlined, secure, and scalable technology across corporate offices, remote employees, and clinical research sites while keeping costs efficient
• Establish standards for device provisioning, lifecycle management, access management, and technical support
• Build effective IT service management processes, including help desk, incident management, asset management, and service-level expectations
• Establish the IT operating model, organizational structure, processes, policies, and service standards required to support the company’s evolving technology needs
• Oversee the company’s cybersecurity program, and work with the internal team to set security strategy, policies, controls, risk management, monitoring, incident response, and employee security awareness
• Oversee vulnerability management, endpoint protection, identity and access controls, and security awareness programs (IT and networking infrastructure initially, but may extend to cloud systems eventually)
• Coordinate incident response and business continuity planning for technology-related risks and lead information and security for the company
• Partner with business leaders to assess, select, implement, and optimize enterprise applications and technology platforms
• Establish governance around application ownership, integrations, data flows, and technology standards
• Identify opportunities to consolidate systems, automate workflows, and improve data connectivity
• Support technology integrations related to acquisitions, partnerships, and organizational growth
• Establish governance for enterprise applications, including application ownership, administrative access, lifecycle management, integrations, licensing, renewals, security requirements, and data ownership
• Establish standards for SSO, automated provisioning/deprovisioning, role-based access, and application access reviews
• Identify and implement opportunities to automate employee lifecycle, access management, IT operations, and cross-functional administrative workflows
• Partner with People and Finance on systems supporting employees, payroll, financial operations, and business administration
• Partner with Clinical Operations and site leadership to support technology needs across the clinical research network
• Establish a formal co-governance structure with Product & Engineering to ensure appropriate technology, security, and compliance controls are in place, with clear ownership, accountability, and separation of duties
• Provide clear communication to employees and leadership regarding technology changes, risks, and priorities
• Performs related duties as requested
• Partner with Security, Legal, Compliance, and Procurement to establish technology and security requirements for third-party vendors and participate in vendor risk assessments
• Lead IT due diligence and technology integration for acquisitions, partnerships, new offices, and clinical research sites
• Develop repeatable standards for onboarding acquired organizations, users, devices, applications, networks, and data
• Identify technology risks, integration costs, system redundancies, and remediation requirements during due diligence
• Develop transition plans for identity, endpoints, collaboration platforms, networking, SaaS applications, and security controls

Benefits

• Vision/Dental/ Medical Insurance
• Life/Disability Insurance
• Parental Leave
• Stock Options
• Flexible Work Hours
• Unlimited Paid Time Off

The ideal candidate is a strategic and hands-on IT leader who can balance long-term technology planning with day-to-day execution. You will partner closely with leaders across teams to ensure technology solutions are aligned with business priorities, scalable, secure, and user-friendlyExcellent communication, stakeholder management, and problem-solving skillsBachelor's degree in Information Technology, Computer Science, Business, or a related field preferredFast-paced and highly iterative growth environmentExperience managing IT budgets, vendors, technology implementations, and third-party service providersStrong understanding of infrastructure, SaaS applications, networking, endpoint management, identity and access management, and cybersecurityHigh ownership and accountability cultureComfortable navigating evolving business priorities and opportunitiesProven experience developing and executing an enterprise IT strategy and roadmapOpen communication and continuous learning mindsetDemonstrated ability to manage multiple priorities and translate business needs into practical technology solutionsExperience with M&A technology integration or organizational scaling strongly preferredMission-driven organization focused on improving patient outcomesStrong understanding of IT governance, security, privacy, compliance, and risk managementExperience supporting distributed or multi-site organizations preferredA pragmatic, service-oriented leadership style with the ability to operate strategically while remaining close to executionCollaborative and low-ego team environment10+ years of progressive IT experience, including significant experience leading enterprise IT operationsExperience leading IT within a high-growth, healthcare, technology, life sciences, or similarly complex organizationExperience building and leading high-performing IT teams