Director of Engineering

Clearbank Limited; City Of London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading financial technology company in London is seeking a Director of Engineering for Client Services & Revenue Solutions. This role involves leading technology strategy, managing a team of 34 engineers, and collaborating with product leadership to enhance client services. Candidates should have extensive experience in managing technology teams and a strong understanding of cloud computing and Salesforce. Join a proactive environment focused on innovation and inclusivity.

Qualifications

• Extensive experience in leading people managers and technology teams.
• Demonstrated commercial decision-making skills.
• Experience with high-scale technology platforms.

Responsibilities

• Lead technology strategy and execution for client services and revenue solutions.
• Manage and develop Engineering Managers and hiring requirements.
• Collaborate with Product Leadership for rapid delivery.

Skills

Leading technology teams

Commercial decision-making

Managing high-scale technology platforms

Cloud computing expertise

Stakeholder relationship management

Risk management

Tools

Salesforce

Job description

The Director of Engineering for Client Services & Revenue Solutions at ClearBank is a key member of the Innovation team leadership, charged with driving the technology agenda for the CSRS area, in conjunction with their product counterpart. Overseeing a cluster of 34 engineers, with 3 Engineering Managers as direct reports, the Director is tasked with innovating within a crucial business area with a variety of challenging 3rd party dependencies, including an ever-increasing Salesforce installation. The Director must be a proponent of Agile principles and understand how to operate in a product-led environment with teams focused on outcomes in a regulated environment. In close partnership with other functions, the Director will play a pivotal role in enhancing ClearBank proposition and driving commercial growth alongside internal efficiency.

Responsibilities

• Lead the overall technology strategy, execution, and delivery for the client services and revenue solutions cluster
• Manage and develop Engineering Managers, managing and identifying any hiring requirements across the cluster
• Drive cross‑functional partnerships and collaborate with Product Leadership to create a best‑in‑class technology environment for rapid delivery
• Manage large and complex suppliers and workflows with Salesforce, in conjunction with SMEs
• Collaborate with stakeholders to define and design robust and scalable technology solutions, overseeing the development and maintenance of products and applications to meet business requirements and industry standards
• Plan and execute technology projects, ensuring they are delivered on time and within budget, coordinating resources, managing risks, and monitoring project progress
• Drive a culture of independent teams that promote transparency in their work using metrics and following industry best practices

Qualifications

• Extensive experience in leading people managers and technology teams
• Demonstrated technology judgments and commercially viable decision-making
• Experience managing high‑scale 24hr technology platforms
• Ability to independently solve business problems and delegate effectively
• Commitment to using best practices to improve products/services or processes
• Expertise in cloud computing and managing stakeholder relationships
• Knowledge of risk management processes and delivering software in regulated environments (preference)
• Experience with Salesforce and complex supplier management is a plus

ClearBank was built on the belief that banking infrastructure would no longer slow down progress. Instead, it's the catalyst that unlocks the potential to innovate. That's why our clients — financial institutions from fintech and crypto platforms, to banks and credit unions — use our API to power their banking infrastructure. But we wouldn't be ClearBank without our people. They're what powers our innovative technology and the reason we love what we do every day. We're a group of spirited people who are never afraid to challenge the norm — becoming stronger, more energised, and that much better when we're together. It's our belief in fairness, autonomy and choice that means our people are empowered with the tools to learn, grow, and contribute to ours and our clients' success.

ClearBank is Where You Can Belong. We think about Diversity, Equity and Inclusion (DEI) a lot. We are committed to making sure our teams reflect society and put energy and effort into making this a place where everyone feels at home. We are proud of:

• 42% of our senior management roles are held by women
• Enhanced family leave policies
• Launching our partnership with Code First Girls
• Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group

Our hiring process and what you can expect: Application: a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you're moving forward to the next stage. Screening: You'll spend 30‑45 minutes speaking to one of our recruiters learning more about the role and ClearBank, and we'll get to know more about you, your experience and how your skills align with the role (this will be via phone or Teams video call). You can expect to hear back from us within seven days following this meeting. First Interview: You'll spend one hour with a member of our hiring team focusing on your skills, competencies and your ways of working at the same time we'll give you time to ask more questions about the role, the team and learn more about the ClearBank culture. This will be via Teams. Second Interview: This will be a competency‑based interview with one or more members of our team. Final Stage: You will have a final meeting with the Head of Department. This will be around 45‑60 minutes. Offer: Congratulations! Get ready to transform banking forever! Our commitment to you as a candidate: We will always try our best to get back to you within seven days of your interview whether you've been successful or not and provide you with feedback. We wish you the best of luck with your application and maybe we'll be celebrating your new role at ClearBank soon!

Equal Opportunities: ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. We provide reasonable adjustments to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you.